Ah, but there was training. I took Training in Maryland in 1994 on v1.2. I think Bob was right by recalling that the classes were in the Sun buildings. We had these fantastic thin clients (19" I think) that were COLOR. Blew my mind. I had just had my (now teenage) son. Those were the days. Amy
________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of PRUITT, CHRISTOPHER Sent: Monday, June 29, 2009 2:28 PM To: [email protected] Subject: Re: History of AR System ** I started back in May 1995 and learned it by reading the manual and jumping in with both feet. There were no training classes in those days. Christopher Pruitt Consultant Specialist EDS, an HP Company mailto: [email protected] We deliver on our commitments so you can deliver on yours. Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Axton Sent: Monday, June 29, 2009 12:40 PM To: [email protected] Subject: Re: History of AR System ** I started that way back in '99; I still don't have any formal training... Axton Grams The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Mon, Jun 29, 2009 at 12:35 PM, Benedetto Cantatore <[email protected]> wrote: ** Back in 97, I sat down with the Remedy manual, read it cover to cover and was a Remedy administrator. There were only two apps (I think); Helpdesk and Asset. Today, I looking at all the manuals if you have the whole ITSM suite, I no longer think that's possible. I'm curious, how many folks started Remedy by just reading the docs, or did most people go out and get formal training. Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 >>> [email protected] 06/29/09 10:56 AM >>> ** I began working with the point release of 2.1 late in 1994 or early 1995 when I was at Winstar, a gone-broke telecommunications company. I wrote the help-desk app for the network ops center, as well as configuration forms, certification forms, lots of stuff. Back then it was a good front-end for a database. We worked with voice communications, so the FCC required a lot of auditing, all of which had to be written. I got into Remedy as a C programmer who didn't have a project at the moment. I was horrified to find no Else statements built into the system. I can't remember when that came along, but it was quite an advance in programming. We worked with HP-UX and an early version of Oracle. Installation of just about anything was a bear, but once all the ducks were lined up it went well. Ever since then I've worked with the ARS. Now it's quite sophisticated in comparison with the old days. On Sun, Jun 28, 2009 at 4:39 PM, Daniel Bloom <[email protected]> wrote: >From a bit of googling ..... Remedy Corp. The Company was incorporated on November 20, 1990 in Delaware Headquarters Mountain View, California, USA Key people Larry Garlick, Founder & CEO Dave Mahler, VP Marketing Doug Mueller, Chief Architect Version 1.0 ? Version 1.1 Approx. Nov 1992 still looking for confirmation Version 2.0 was May 19, 1995 Version 4.0 was Jan 27, 1999 -----Original Message----- From: Action Request System discussion list(ARSList) _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
