Boy I do remember that CD, I lost mine a long time ago. But I still have my class of 2000 shirt.
Howard On Mon, Jul 6, 2009 at 8:55 AM, Timothy Powell < [email protected]> wrote: > ** > > Ah…I still have my Remedy Orientation CD. “Mom” doing the intro and > narration. Learning about the “OHG”! And of course the Tenets. > > It’s awesome. > > Tim > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Howard Richter > *Sent:* Monday, June 29, 2009 9:36 PM > > *To:* [email protected] > *Subject:* Re: History of AR System > > > > ** > > Back in 96 I remember trying to build some item and then calling Remedy > support. The engineer I got on the phone worked with me for many hours to > build that item (as the people who know me know I like to push things to the > breaking point). > > > > When I joined Remedy in 2000 (after being a customer since 1996), one of > the support engineers gave me a box of printouts of my issues. They also > took me out to lunch as a team. One other item when you joined the company a > week before your first day on the job you got a box of gifts. There was > candy and bubbles, some hot nuts and other fun items. Also in that box was a > cd. The cd talked about the goal of Remedy. > > > > Also I did a Google search and found this" At Remedy Corp., a software > company based in Mountain View, fun is practically an art form. Managers > have been known to put on hula skirts and sumo wrestling suits……” > > > http://books.google.com/books?id=re4sb_7qjMYC&pg=PA247&lpg=PA247&dq=remedy+corp&source=bl&ots=t9JZ8lPkKz&sig=2bzDaw4bXBVvsiNHJf29CAt6Bhc&hl=en&ei=zGlJSpS3CMWntgeMuei8Ag&sa=X&oi=book_result&ct=result&resnum=6 > > > > > > Remedy was a great company to work for and I must have 20+ shirts with the > Remedy logo on them and maybe 6 or 7 with BMC. I even have 3 RAC shits. > > > > When BMC acquired Remedy (at least for the 3 years I was there) the fun > stayed > > > > As far as my 3.0 docs, my wife made me clean up the basement a year ago and > everything from 3.2 to 6.3 were sent to the dump (only my electronic copies > starting at 4.0 I was allowed to keep). > > > > Peregrine management has helped me work towards my degree (I use them as > how not to do things, how to cheat and lie), also they let me go in 2002. > > > > I hired on to BMC in 2003 and worked with them until 2006 (the release of > ITSM 7) and I saw that they somewhat understood Remedy. I would like to have > seen Remedy stay Remedy, but from my view the BMC deal was a great move. > > > > I would like to buy a drink for the person at BMC who thought up that deal. > > > > My 2 cents, > > > > Howard > > > > On Mon, Jun 29, 2009 at 5:27 PM, PRUITT, CHRISTOPHER < > [email protected]> wrote: > > ** > > I started back in May 1995 and learned it by reading the manual and jumping > in with both feet. There were no training classes in those days. > > > > *Christopher Pruitt* > Consultant Specialist > *EDS,* an HP Company > mailto:* **[email protected]* > > We deliver on our commitments > so you can deliver on yours. > > *Confidentiality Notice:* This message and any files transmitted with it > are intended for the sole use of the entity or individual to whom it is > addressed, and may contain information that is confidential, privileged, and > exempt from disclosure under applicable law. If you are not the intended > addressee for this e-mail, you are hereby notified that any copying, > distribution, or dissemination of this e-mail is strictly prohibited. If you > have received this e-mail in error, please immediately destroy, erase, or > discard this message. Please notify the sender immediately by return e-mail > if you have received this e-mail by mistake. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Axton > *Sent:* Monday, June 29, 2009 12:40 PM > *To:* [email protected] > > > *Subject:* Re: History of AR System > > > > ** I started that way back in '99; I still don't have any formal > training... > > > > Axton Grams > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > On Mon, Jun 29, 2009 at 12:35 PM, Benedetto Cantatore < > [email protected]> wrote: > > ** > > Back in 97, I sat down with the Remedy manual, read it cover to cover and > was a Remedy administrator. There were only two apps (I think); Helpdesk > and Asset. Today, I looking at all the manuals if you have the whole ITSM > suite, I no longer think that's possible. I'm curious, how many folks > started Remedy by just reading the docs, or did most people go out and get > formal training. > > > > Ben Cantatore > Remedy Manager > (914) 457-6209 > > > > Emerging Health IT > 3 Odell Plaza > Yonkers, New York 10701 > > > >>> [email protected] 06/29/09 10:56 AM >>> > > ** I began working with the point release of 2.1 late in 1994 or early 1995 > when I was at Winstar, a gone-broke telecommunications company. I wrote the > help-desk app for the network ops center, as well as configuration forms, > certification forms, lots of stuff. Back then it was a good front-end for a > database. We worked with voice communications, so the FCC required a lot of > auditing, all of which had to be written. > > I got into Remedy as a C programmer who didn't have a project at the > moment. I was horrified to find no Else statements built into the system. I > can't remember when that came along, but it was quite an advance in > programming. We worked with HP-UX and an early version of Oracle. > Installation of just about anything was a bear, but once all the ducks were > lined up it went well. > > Ever since then I've worked with the ARS. Now it's quite sophisticated in > comparison with the old days. > > On Sun, Jun 28, 2009 at 4:39 PM, Daniel Bloom <[email protected]> > wrote: > > From a bit of googling ..... > > > Remedy Corp. > The Company was incorporated on November 20, 1990 in Delaware > Headquarters Mountain View, California, USA > Key people Larry Garlick, Founder & CEO > Dave Mahler, VP Marketing > Doug Mueller, Chief Architect > Version 1.0 ? > Version 1.1 Approx. Nov 1992 still looking for confirmation > Version 2.0 was May 19, 1995 > Version 4.0 was Jan 27, 1999 > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [email protected] > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
