I think that is what we're trying to implement by separating the groups by license instead of group name. If they have a floating license, the license nazi takes in and no auto-refresh for you! If they have a read or fixed, do the happy dance cause you have auto-refresh. Hopefully, this will allow us to more accurately trend license usage as more and more people are hired by our company.
On Thu, Aug 6, 2009 at 8:04 PM, Pat Zandi <[email protected]> wrote: > ** It would be nice if it was attached to a group as well.. Like > auto-refresh. Good people go in this group, otherwise nope. Then if Joe is > doing bad things you just remove the group and next refresh he is shutdown. > > Sent from my iPhone > > On Aug 6, 2009, at 3:45 PM, "Shellman, David" < > [email protected]> wrote: > > ** Todd, > > There is one item that is often overlooked or forgotten about. Use of > Auto-Refresh caused us issues with floating licenses for many years. They > would turn on Auto-Refresh and leave the client open for days on end. Since > the Floating Write license timer is tied to searches this caused the > floating license to be locked to an individual. Folks even had it buried > within macros. Best thing you can do is open forms and disable Auto-Refresh > on the views. We then went on an active campaign to identify folks that > were showing with a recent Last Access that didn't make sense like the folks > that worked days that were consistently showing up in the middle of the > night. > > Once we deactivated Auto-Refresh and cleared out the macros, we didn't have > to purchase floating licenses for three years. > > Dave > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Arner, Todd > *Sent:* Tuesday, August 04, 2009 11:26 AM > *To:* <[email protected]>[email protected] > *Subject:* Encouraging Float License Users to Log Off When Inactive > > ** > > Hello Everyone, > We are currently experiencing an issue with our float license users not > logging out when they are inactive in Remedy. Needless to say this is > holding a float license open for an hour that other users could have been > using it. My question is, have you found an effective way to encourage your > users to log off when inactive? We have sent emails which helps for about a > day but then they forget again. Thanks in advance for any suggestions you > may have. > > Todd Arner > Great Lakes > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the > Answers Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Bob Halstead _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
