Robert, I did the same thing, disabling the table refresh on interval. Made for some unhappy users.
FYI Mark ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Robert Halstead Sent: Tuesday, August 04, 2009 4:03 PM To: [email protected] Subject: Re: Encouraging Float License Users to Log Off When Inactive ** We are experiencing this same issue.. We are at the point where we're going to remove all workflow that updates tables on an interval as that re-requests a floating license. If there are any other ways to get the licenses freed, I'm all ears.. On Tue, Aug 4, 2009 at 9:25 AM, Arner, Todd <[email protected]<mailto:[email protected]>> wrote: ** Hello Everyone, We are currently experiencing an issue with our float license users not logging out when they are inactive in Remedy. Needless to say this is holding a float license open for an hour that other users could have been using it. My question is, have you found an effective way to encourage your users to log off when inactive? We have sent emails which helps for about a day but then they forget again. Thanks in advance for any suggestions you may have. Todd Arner Great Lakes _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ -- "A fool acts, regardless; knowing well that he is wrong. The ignoramus acts on only what he knows, but all that he knows. The ignoramus may be saved, but the fool knows that he is doomed." Bob Halstead _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
