If you need to flush a cache manually if you change permission, then it is something wrong with the security model. The permission level has to be done on the server layer.
In earlier version of AR Server row level access was omited if you access the server using soap. Regards, Jarl 2010/1/12 Grooms, Frederick W <[email protected]>: > ** > > Also … Don’t forget… If you change the permissions you need to clear the web > server cache (That has bit me a couple of times in the past). > > > > Fred > > > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Lars Christianson > Sent: Tuesday, January 12, 2010 1:52 PM > To: [email protected] > Subject: Re: WSDL Permission Problem? > > > > ** > > Fred & Joe, > > > > I can’t test the permissions changes on the other forms until tomorrow. > > > > As for your questions, > > > > “Are your sub form pushes from Filters or child data inside the XML?” – > Filters > > “Is VT:VirtualTechnicianForm the form that the entry is being created by the > WSDL? Does this form has the right permissions to 1 and 112?” – VT is the > form, yes. > > > > Thanks again for your help. I’ll let you know success or failure tomorrow. > > > > -L > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Lars Christianson > Sent: Tuesday, January 12, 2010 10:53 AM > To: [email protected] > Subject: WSDL Permission Problem? > > > > ** > > Hi folks, > > > > I have a question for you. I’m running ARServer 7.1, Mid-Tier 7.1; both > Solaris 10. > > > > When I create a new ticket in two different forms using SOAP, I get a ticket > number back for the first form but not for the second form. In both cases, a > ticket is created inside Remedy. > > > > For example: > > > > The return response on Form A > > > > <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> > > <soapenv:Body> > > <ns0:OpCreateResponse xmlns:ns0="urn:Test_TestWSDL"> > > <ns0:Request_ID>000000000000015</ns0:Request_ID> > > </ns0:OpCreateResponse> > > </soapenv:Body> > > </soapenv:Envelope> > > > > The return response on Form B > > > > <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> > > <soapenv:Body> > > <soapenv:Fault> > > <faultcode>soapenv:Server.userException</faultcode> > > <faultstring>ERROR (302): Entry does not exist in > database;</faultstring> > > <detail> > > <ns1:hostname > xmlns:ns1="http://xml.apache.org/axis/";>nc4</ns1:hostname> > > </detail> > > </soapenv:Fault> > > </soapenv:Body> > > </soapenv:Envelope> > > > > I thought this issue was related to row-level permissions based on “Assignee > Group” Field 112, but this field is included in both forms and is visible to > “Public”. > > > > Has anyone else come across this issue before? Any advice would be welcome. > > > > Thanks in advance, > > > > -Lars > > > > > > > > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
