Hi Tommy,
Funny thing I was getting this error this morning on my laptop which has a 7.5 p3 dev studio talking to a 7.5 p2 server (on laptop also). I couldn't understand why I was getting problems. Then I found my Remedy service was re-starting and when I looked at arerror .log I found the following. Fri Feb 05 10:50:55 2010 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Feb 05 10:50:55 2010 0xc0000005 Fri Feb 05 10:50:55 2010 390620 : AR System server terminated -- fatal error encountered (ARNOTE 21) Fri Feb 05 10:52:17 2010 390603 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Feb 05 10:52:17 2010 Timestamp: 1265367138.0780 Thread Id: 5280 Version: 7.5.00 Patch 002 200906100308 Jun 10 2009 04:29:02 ServerName: rem1 Database: SQL -- SQL Server Hardware: Intel Pentium OS: Windows XP 5.1 RPC Id: 65 RPC Call: 10003 (GCE) RPC Queue: 390603 User: AR_ESCALATOR Protocol Version: 0 Client IP Address: Form: SRD:MultipleQuestionResponse Logging On: Code: c0000005 Operation: read Access Addr: 682BF888 Stack Begin: Stack End Fri Feb 05 10:52:17 2010 390603 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Feb 05 10:52:17 2010 0xc0000005 Fri Feb 05 10:52:17 2010 390603 : AR System server terminated -- fatal error encountered (ARNOTE 21) Fri Feb 05 11:05:51 2010 390600 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Feb 05 11:05:51 2010 Timestamp: 1265367952.6400 Thread Id: 6088 Version: 7.5.00 Patch 002 200906100308 Jun 10 2009 04:29:02 ServerName: rem1 Database: SQL -- SQL Server Hardware: Intel Pentium OS: Windows XP 5.1 RPC Id: 941 RPC Call: 39 RPC Queue: 390600 Client: User bbishop from Developer Studio (protocol 14) at IP address 192.168.66.131 Form: Logging On: Code: c0000005 Operation: write Access Addr: 00000000 Stack Begin: Stack End Fri Feb 05 11:05:51 2010 390600 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Fri Feb 05 11:05:51 2010 0xc0000005 Fri Feb 05 11:05:51 2010 390600 : AR System server terminated -- fatal error encountered (ARNOTE 21) Fri Feb 05 11:05:51 2010 390600 : Malloc failed on server (ARERR 300) Fri Feb 05 11:05:51 2010 390600 : AR System server terminated -- fatal error encountered (ARNOTE 21) Fri Feb 05 11:05:54 2010 AssignEng : Cannot establish a network connection to the AR System server (rem1 (0) : RPC: Program not registered) ARERR - 90 Fri Feb 05 11:05:55 2010 BRIE : Cannot establish a network connection to the AR System server (rem1 (0) : RPC: Program not registered) ARERR - 90 Fri Feb 05 11:05:55 2010 : Action Request System(R) Server Version 7.5.00 Patch 002 200906100308 (c) Copyright 1991-2009 BMC Software, Inc. Fri Feb 05 11:06:54 2010 AssignEng : Cannot establish a network connection to the AR System server (rem1 (0) : RPC: Program not registered) ARERR - 90 Fri Feb 05 11:06:55 2010 Dispatch : Cannot establish a network connection to the AR System server (rem1 (0) : RPC: Program not registered) ARERR - 90 Fri Feb 05 11:06:55 2010 BRIE : Cannot establish a network connection to the AR System server (rem1 (0) : RPC: Program not registered) ARERR - 90 Fri Feb 05 11:07:54 2010 AssignEng : Cannot establish a network connection to the AR System server (rem1 (0) : RPC: Program not registered) ARERR - 90 Fri Feb 05 11:07:55 2010 Dispatch : Cannot establish a network connection to the AR System server (rem1 (0) : RPC: Program not registered) ARERR - 90 Fri Feb 05 11:07:55 2010 BRIE : Cannot establish a network connection to the AR System server (rem1 (0) : RPC: Program not registered) ARERR - 90 Fri Feb 05 15:54:47 2010 : Action Request System(R) Server Version 7.5.00 Patch 002 200906100308 (c) Copyright 1991-2009 BMC Software, Inc. Note everything stopped happening after the last issue at 11:07 yet prior to that every 10 mis or so the remedy service was re-starting. All I did was put the server into dev mode and stop escalations running. Perhaps you should look into your arerror.log and see what is going on! Brian Bishop From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tommy Morris Sent: 05 February 2010 15:46 To: [email protected] Subject: RPC Timeout Errors ** Development Environment Windows 2003 Enterprise Server R2 sp2 Dual Xeon 2.66ghz 6gb RAM ARS 7.5p3 CMDB 7.6 ITSM 7.6 Remote Oracle 11g We have started receiving RPC Timeout (91) errors when attempting to save objects through the developer tool. Does anyone know if there is a maximum number of developers that can connect? I have 4 developers who report the same issue. Is there an issue where two people cannot save through dev tool at the same time? Tommy Morris _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 9.0.733 / Virus Database: 271.1.1/2669 - Release Date: 02/05/10 07:35:00 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
