Well thanks for the comment on this Carey Matthew Black. We have a one portal, on the portal we retrieve User details from Active directory i.e. first Name and last name and rest. But we have seen that the special character (Míċeál ) looks as attached on the portal. Then these details are sent to the remedy via web service....
Issue is to show the first name as same as (Míċeál).But it shows like as attached. Regards Suresh Zalaki -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Carey Matthew Black Sent: Friday, February 12, 2010 5:39 PM To: [email protected] Subject: Re: Remedy Special Charater Encoding issue via Web Service Suresh, Can you be specific about the error that you are getting? Where do you see the error? (The Web Service Client? The Mid-Tier log files? The ARS Server arerror.log ?) I am not sure how well ARS deals with unicode strings being entered via their Web Services interface. It also may heavily depend on if your ARS server is installed to use a unicode Database too. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Fri, Feb 12, 2010 at 4:19 AM, Zalaki, Suresh IN BOM SISL <[email protected]> wrote: > Hi we are using remedy arserver 7.1. > > Regards > Suresh Zalaki > > Siemens Information Systems Ltd. > GO GAA GPC-IN CRM Factory > Kharghar, Navi Mumbai-410210, India > Tel : +91 22 2756 8625 > Mobile: +91 9004406668 > Email: [email protected] > www.siemens.co.in > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Darrell Reading > Sent: Wednesday, February 10, 2010 7:23 PM > To: [email protected] > Subject: Re: Remedy Special Charater Encoding issue via Web Service > > From your original message, this is what I see: > > You are trying to create a ticket in Remedy, using web services, but it's not > accepting the special characters you listed below. We don't know what > version of remedy you are running, db, or hardware, just to name a few things. > > > Darrell Reading Systems Engineer > Phone 479.204.5739 > [email protected] > > Wal-Mart Stores, Inc. > 805 Moberly Lane, MS-0560-68 > Bentonville, AR 72716 > Save Money. Live Better > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Zalaki, Suresh IN BOM SISL > Sent: Wednesday, February 10, 2010 07:43 > To: [email protected] > Subject: Re: Remedy Special Charater Encoding issue via Web Service > > Any update on this please ? > > > Regards > Suresh Zalaki > > > -----Original Message----- > From: Zalaki, Suresh IN BOM SISL > Sent: Monday, February 08, 2010 9:31 PM > To: '[email protected]' > Subject: Remedy Special Charater Encoding issue via Web Service > > Hi, > > I am trying to rise request via remedy webservice in remedy its not > accepting the special character "Míċeál" giving error. Please suggest me what > encoding it require? > > > Regards > Suresh Zalaki > > > Important notice: This e-mail and any attachment there to contains corporate > proprietary information. If you have received it by mistake, please notify us > immediately by reply e-mail and delete this e-mail and its attachments from > your system. > Thank You. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You.
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