Suresh, Can you be specific about the error that you are getting? Where do you see the error? (The Web Service Client? The Mid-Tier log files? The ARS Server arerror.log ?)
I am not sure how well ARS deals with unicode strings being entered via their Web Services interface. It also may heavily depend on if your ARS server is installed to use a unicode Database too. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Fri, Feb 12, 2010 at 4:19 AM, Zalaki, Suresh IN BOM SISL <[email protected]> wrote: > Hi we are using remedy arserver 7.1. > > Regards > Suresh Zalaki > > Siemens Information Systems Ltd. > GO GAA GPC-IN CRM Factory > Kharghar, Navi Mumbai-410210, India > Tel : +91 22 2756 8625 > Mobile: +91 9004406668 > Email: [email protected] > www.siemens.co.in > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Darrell Reading > Sent: Wednesday, February 10, 2010 7:23 PM > To: [email protected] > Subject: Re: Remedy Special Charater Encoding issue via Web Service > > From your original message, this is what I see: > > You are trying to create a ticket in Remedy, using web services, but it's not > accepting the special characters you listed below. We don't know what > version of remedy you are running, db, or hardware, just to name a few things. > > > Darrell Reading Systems Engineer > Phone 479.204.5739 > [email protected] > > Wal-Mart Stores, Inc. > 805 Moberly Lane, MS-0560-68 > Bentonville, AR 72716 > Save Money. Live Better > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Zalaki, Suresh IN BOM SISL > Sent: Wednesday, February 10, 2010 07:43 > To: [email protected] > Subject: Re: Remedy Special Charater Encoding issue via Web Service > > Any update on this please ? > > > Regards > Suresh Zalaki > > > -----Original Message----- > From: Zalaki, Suresh IN BOM SISL > Sent: Monday, February 08, 2010 9:31 PM > To: '[email protected]' > Subject: Remedy Special Charater Encoding issue via Web Service > > Hi, > > I am trying to rise request via remedy webservice in remedy its not > accepting the special character "Míċeál" giving error. Please suggest me what > encoding it require? > > > Regards > Suresh Zalaki > > > Important notice: This e-mail and any attachment there to contains corporate > proprietary information. If you have received it by mistake, please notify us > immediately by reply e-mail and delete this e-mail and its attachments from > your system. > Thank You. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
