A possible addition to ARInside? :-)

On Tue, Mar 30, 2010 at 8:43 AM, LJ Longwing <[email protected]> wrote:

> I was working with Carey on an escalation Timeline app....reads the
> Escalations and puts records in a form based on various input....I would
> love to look at the beta of your app to see how you handled some of the
> issues I had with displaying the timeline.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Misi Mladoniczky
> Sent: Tuesday, March 30, 2010 9:37 AM
> To: [email protected]
> Subject: Re: AR System Clients and API's
>
> Hi Lisa,
>
> Yes, it is in the RRR|Log-product.
>
> The demand has not been very great for the
> escalation-timeline-functionality. The result is that it is not yet in
> production.
>
> If you (or anyone else) are interested in trying the current, let us call
> it
> beta, version of the tool, let me know, and I can grant access.
>
>        Best Regards - Misi, RRR AB, http://www.rrr.se
>
> Products from RRR Scandinavia:
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> > Nevermind, I think I found the answer.  Is this in your RRR/Log product?
> > :)
> >
> >
> >
> > Lisa
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:[email protected]] On Behalf Of Kemes, Lisa
> > Sent: Tuesday, March 30, 2010 11:11 AM
> > To: [email protected]
> > Subject: Re: AR System Clients and API's
> >
> > Misi,
> >
> > You discuss something called an Escalation Timeline in your .pdf file.
> > Is this something that the customer can gather through API Calls?  (I was
> not
> > at WWRUG last year).   :(
> >
> >
> > Lisa
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:[email protected]] On Behalf Of Misi Mladoniczky
> > Sent: Monday, March 29, 2010 3:32 PM
> > To: [email protected]
> > Subject: Re: AR System Clients and API's
> >
> > Hi again,
> >
> > One more thing.
> >
> > If you are doing performance tuning, you do not need to understand
> > everything.
> >
> > Check out the presentation I did during WWRUG09, where I point out the
> > most interesting API-calls:
> > http://rrr.se/doc/WWRUG09_RRR_LogFilePerformanceTuning.pdf
> >
> >         Best Regards - Misi, RRR AB, http://www.rrr.se
> >
> > Products from RRR Scandinavia:
> > * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> > Find these products, and many free tools and utilities, at http://rrr.se
> .
> >
> >> Hi,
> >> Thank you for this information.I have gone through these logs, it is
> >> really of great help.
> >> But i wanted to know one more thing, how these commands are getting
> >> initiated from the User tool, which file from the ARUser installed
> >> directory initiates this command sequence.
> >>
> >> Please provide this info, it will be of great help.
> >>
> >> Regards,
> >> Gopal
> >>
> >>
> >> Misi Mladoniczky wrote:
> >>>
> >>> Hi,
> >>>
> >>> The ARUser uses the C-API as described in the Programmers Guide PDF.
> >>>
> >>> The communication is Sun RPC over TCP.
> >>>
> >>> If you want to know exactly which calls ARUser makes, you can set
> >>> the environment variable ARAPILOGGING=1 before starting it, and read
> >>> the resulting arapires.log and arapicmd.log.
> >>>
> >>> You can also turn on Client- or Server-side API-logging.
> >>>
> >>>         Best Regards - Misi, RRR AB, http://www.rrr.se
> >>>
> >>> Products from RRR Scandinavia:
> >>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> >>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
> >>> logs.
> >>> Find these products, and many free tools and utilities, at
> >>> http://rrr.se.
> >>>
> >>>> Hi all,
> >>>> Need to now how the BMC Remedy User Client works with C
> >>>> API(existing
> >>>> communication) to access the AR Server(No custom API).Is there any
> >>>> documents that clearly describes this communication?
> >>>>
> >>>> Please someone provide information on this, it will be of great help.
> >>>> --
> >>>> View this message in context:
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> >>>>
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> >>
> >> --
> >> View this message in context:
> >> http://old.nabble.com/AR-System-Clients-and-API%27s-tp28045457p280731
> >> 7 1.html Sent from the ARS (Action Request System) mailing list
> >> archive at Nabble.com.
> >>
> >> _____________________________________________________________________
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> >>
> >
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> >
>
>
> ____________________________________________________________________________
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>
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