Steve,

Put the AR Server in a startup debug mode and then try to restart.. This is
done by adding the flag -s (or -d I don't recall clearly) in the
armonitor.conf file. Check for details on setting that flag on the AR
Configuration Guide..

The server when in a debug mode during startup, writes additional logs to a
file that gets created in the server directory. That file may have more
information on why the startup fails..

Cheers

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[email protected]]on Behalf Of Steve McDonald
  Sent: Monday, June 14, 2010 2:30 PM
  To: [email protected]
  Subject: Problems Installing 7.5 on Solaris/Informix


  **
  I am trying to upgrade ARS on my dev server which connects to a remote
database server.  I'm getting "Cannot connect to the Informix server" error.
Install log only says "SET PROPERTY
VALIDATION_ERROR_RESULT],Detail=[INFORMIX_CONNECTION_ERROR]" and no details.
Informix logs show nothing.

  I can use dbaccess from my app server to access the db on the remote db
server.  I can also telnet using the specific port the Informix client uses
to communicate(telnet suncoast 1721).

  I threw everything over to BMC Support but the response time is killing
me.  I go on vacation Tursday morning and I'd really like to have the dev
server conquered before I go.

  Thanks!

  Steve McDonald
  App server - Solaris 10
  Database server - Informix 10 on Solaris 10

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