Is there an SQL log (probably in the same place as the install log)? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Steve McDonald Sent: Monday, June 14, 2010 4:45 PM To: [email protected] Subject: Re: Problems Installing 7.5 on Solaris/Informix
** It's an upgrade and the system works fine. On Mon, Jun 14, 2010 at 2:35 PM, Joe D'Souza <[email protected]> wrote: ** Steve, Is this a fresh install? Or an upgrade? If its a fresh install, there technically should be no config files available unless you copied one from some other environment? In which case you will need to edit the configuration information manually on that one to point to the dev instance of the database. If it is an upgrade you are attempting, does the system currently stop or start with no problems? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Steve McDonald Sent: Monday, June 14, 2010 5:24 PM To: [email protected] Subject: Re: Problems Installing 7.5 on Solaris/Informix ** I probably wasn't clear enough. This is during the install process, right after inouting the database info. It trys to connect and throws the "Could not connect" message. I looked at the 7.1 install logs and the install never asked for 'AR System Server DB Login ID" or the password. I'm sure it pulled the connection info from the onconfig file. That would be the correct thing to do. On Mon, Jun 14, 2010 at 11:40 AM, Joe D'Souza <[email protected]> wrote: ** Steve, Put the AR Server in a startup debug mode and then try to restart.. This is done by adding the flag -s (or -d I don't recall clearly) in the armonitor.conf file. Check for details on setting that flag on the AR Configuration Guide.. The server when in a debug mode during startup, writes additional logs to a file that gets created in the server directory. That file may have more information on why the startup fails.. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]]on Behalf Of Steve McDonald Sent: Monday, June 14, 2010 2:30 PM To: [email protected] Subject: Problems Installing 7.5 on Solaris/Informix ** I am trying to upgrade ARS on my dev server which connects to a remote database server. I'm getting "Cannot connect to the Informix server" error. Install log only says "SET PROPERTY VALIDATION_ERROR_RESULT],Detail=[INFORMIX_CONNECTION_ERROR]" and no details. Informix logs show nothing. I can use dbaccess from my app server to access the db on the remote db server. I can also telnet using the specific port the Informix client uses to communicate(telnet suncoast 1721). I threw everything over to BMC Support but the response time is killing me. I go on vacation Tursday morning and I'd really like to have the dev server conquered before I go. Thanks! Steve McDonald App server - Solaris 10 Database server - Informix 10 on Solaris 10 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

