Is there an SQL log (probably in the same place as the install log)?

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Steve McDonald
Sent: Monday, June 14, 2010 4:45 PM
To: [email protected]
Subject: Re: Problems Installing 7.5 on Solaris/Informix

** It's an upgrade and the system works fine. 
On Mon, Jun 14, 2010 at 2:35 PM, Joe D'Souza <[email protected]> wrote:
** 
Steve,
 
Is this a fresh install? Or an upgrade? If its a fresh install, there 
technically should be no config files available unless you copied one from some 
other environment? In which case you will need to edit the configuration 
information manually on that one to point to the dev instance of the database.
 
If it is an upgrade you are attempting, does the system currently stop or start 
with no problems?
 
Joe
-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]]on Behalf Of Steve McDonald
Sent: Monday, June 14, 2010 5:24 PM
To: [email protected]
Subject: Re: Problems Installing 7.5 on Solaris/Informix
** 
I probably wasn't clear enough.  This is during the install process, right 
after inouting the database info.  It trys to connect and throws the "Could not 
connect" message.  I looked at the 7.1 install logs and the install never 
asked for 'AR System Server DB Login ID" or the password.  I'm sure it pulled 
the connection info from the onconfig file.  That would be the correct thing to 
do.
On Mon, Jun 14, 2010 at 11:40 AM, Joe D'Souza <[email protected]> wrote:
** 
Steve,
 
Put the AR Server in a startup debug mode and then try to restart.. This is 
done by adding the flag -s (or -d I don't recall clearly) in the armonitor.conf 
file. Check for details on setting that flag on the AR Configuration Guide..
 
The server when in a debug mode during startup, writes additional logs to a 
file that gets created in the server directory. That file may have more 
information on why the startup fails..
 
Cheers
 
Joe
-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]]on Behalf Of Steve McDonald
Sent: Monday, June 14, 2010 2:30 PM
To: [email protected]
Subject: Problems Installing 7.5 on Solaris/Informix
** 
I am trying to upgrade ARS on my dev server which connects to a remote database 
server.  I'm getting "Cannot connect to the Informix server" error.  Install 
log only says "SET PROPERTY 
VALIDATION_ERROR_RESULT],Detail=[INFORMIX_CONNECTION_ERROR]" and no details.  
Informix logs show nothing.
 
I can use dbaccess from my app server to access the db on the remote db 
server.  I can also telnet using the specific port the Informix client uses to 
communicate(telnet suncoast 1721).
 
I threw everything over to BMC Support but the response time is killing me.  I 
go on vacation Tursday morning and I'd really like to have the dev server 
conquered before I go.
 
Thanks!
 
Steve McDonald
App server - Solaris 10
Database server - Informix 10 on Solaris 10

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