It's an upgrade and the system works fine.

On Mon, Jun 14, 2010 at 2:35 PM, Joe D'Souza <[email protected]> wrote:

> **
> Steve,
>
> Is this a fresh install? Or an upgrade? If its a fresh install, there
> technically should be no config files available unless you copied one from
> some other environment? In which case you will need to edit the
> configuration information manually on that one to point to the dev instance
> of the database.
>
> If it is an upgrade you are attempting, does the system currently stop or
> start with no problems?
>
> Joe
>
>  -----Original Message-----
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]]*on Behalf Of *Steve McDonald
> *Sent:* Monday, June 14, 2010 5:24 PM
> *To:* [email protected]
>  *Subject:* Re: Problems Installing 7.5 on Solaris/Informix
>
>  **
> I probably wasn't clear enough.  This is during the install process, right
> after inouting the database info.  It trys to connect and throws the "Could
> not connect" message.  I looked at the 7.1 install logs and the install
> never asked for 'AR System Server DB Login ID" or the password.  I'm sure it
> pulled the connection info from the onconfig file.  That would be the
> correct thing to do.
>
> On Mon, Jun 14, 2010 at 11:40 AM, Joe D'Souza <[email protected]> wrote:
>
>> **
>> Steve,
>>
>> Put the AR Server in a startup debug mode and then try to restart.. This
>> is done by adding the flag -s (or -d I don't recall clearly) in the
>> armonitor.conf file. Check for details on setting that flag on the AR
>> Configuration Guide..
>>
>> The server when in a debug mode during startup, writes additional logs to
>> a file that gets created in the server directory. That file may have more
>> information on why the startup fails..
>>
>> Cheers
>>
>> Joe
>>
>> -----Original Message-----
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]]*on Behalf Of *Steve McDonald
>> *Sent:* Monday, June 14, 2010 2:30 PM
>> *To:* [email protected]
>> *Subject:* Problems Installing 7.5 on Solaris/Informix
>>
>> **
>> I am trying to upgrade ARS on my dev server which connects to a remote
>> database server.  I'm getting "Cannot connect to the Informix server"
>> error.  Install log only says "SET PROPERTY
>> VALIDATION_ERROR_RESULT],Detail=[INFORMIX_CONNECTION_ERROR]" and no
>> details.  Informix logs show nothing.
>>
>> I can use dbaccess from my app server to access the db on the remote db
>> server.  I can also telnet using the specific port the Informix client uses
>> to communicate(telnet suncoast 1721).
>>
>> I threw everything over to BMC Support but the response time is killing
>> me.  I go on vacation Tursday morning and I'd really like to have the dev
>> server conquered before I go.
>>
>> Thanks!
>>
>> Steve McDonald
>> App server - Solaris 10
>> Database server - Informix 10 on Solaris 10
>>
>>  _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>

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