It's a bit of both. It's a fresh install (new boxes, new OS build, etc.), but it's part of an upgrade that replaces an existing (older) system (midtier 7.1).
On Wed, Jul 28, 2010 at 12:35 PM, Jarl Grøneng <[email protected]>wrote: > Is this a fresh install or an upgrade? > > -- > J > > 2010/7/26 Axton <[email protected]>: > > ** Wanted to see if anyone out there is having these types of issues with > > Mid-Tier 7.5 patch 4 or higher: > > - blank page when accessing a form > > - page stops loading at the animated gif (loading) > > - Javascript 'Caught Exception' errors > > - "Unable to reach Mid-Tier. If you are on SSO, please re-login to SSO > > service." errors > > Has anyone seen errors like this in the mid-tier logs: > > Jul 26, 2010 12:17:54 PM - SEVERE (com.remedy.log.SERVLET) : (Thread 144) > > com.remedy.arsys.log.Log log Caught > > RuntimeExceptionjava.lang.IllegalStateException > > at > > > org.apache.catalina.connector.ResponseFacade.sendRedirect(ResponseFacade.java:435) > > at com.remedy.arsys.stubs.FormServlet.doRequest(Unknown Source) > > at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown > Source) > > at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source) > > at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) > > at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) > > at > > > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) > > at > > > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) > > at > > > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) > > at > > > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) > > at > > > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) > > at > > > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) > > at > > > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) > > at > > > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) > > at > > org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190) > > at > > org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291) > > at > org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769) > > at > > > org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698) > > at > > > org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891) > > at > > > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690) > > at java.lang.Thread.run(Thread.java:619) > > Jul 26, 2010 12:19:18 PM - FINE (com.remedy.log.INTERNAL) : (Thread 164) > > com.remedy.arsys.goat.GoatException <init> Throw Internal Exception - > Wrong > > argument length, spoofed > > Jul 26, 2010 12:19:18 PM - FINE (com.remedy.log.PERFORMANCE) : (Thread > 145) > > com.remedy.arsys.stubs.BackchannelServlet doRequest Backchannel start: > > GetEntryList > > Jul 26, 2010 12:19:18 PM - SEVERE (com.remedy.log.SERVLET) : (Thread 164) > > com.remedy.arsys.log.Log log GoatException during NDXRequest: ARERR [-1] > > Message not found > > at > > com.remedy.arsys.backchannel.NDXGetEntryList.mapProperties(Unknown > Source) > > at com.remedy.arsys.backchannel.NDXRequest.<init>(Unknown Source) > > at com.remedy.arsys.backchannel.EntryListBase.<init>(Unknown > Source) > > at com.remedy.arsys.backchannel.NDXGetEntryList.<init>(Unknown > > Source) > > at com.remedy.arsys.backchannel.GetEntryListAgent.<init>(Unknown > > Source) > > at com.remedy.arsys.backchannel.NDXFactory.handleRequest(Unknown > > Source) > > at com.remedy.arsys.stubs.BackchannelServlet.doRequest(Unknown > > Source) > > at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown > Source) > > at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source) > > at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) > > at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) > > at > > > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) > > at > > > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) > > at > > > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) > > at > > > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) > > at > > > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) > > at > > > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) > > at > > > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) > > at > > > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) > > at > > org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190) > > at > > org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291) > > at > org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769) > > at > > > org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698) > > at > > > org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891) > > at > > > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690) > > at java.lang.Thread.run(Thread.java:619) > > Thanks, > > Axton Grams > > The opinions, statements, and/or suggested courses of action expressed in > > this E-mail do not necessarily reflect those of BMC Software, Inc. My > > voluntary participation in this forum is not intended to convey a role as > a > > spokesperson, liaison or public relations representative for BMC > Software, > > Inc. > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
