That's the same situation I am in. Getting logs is troublesome, at best. Reproducing the errors seems to be a draw of the hat (maybe 1 in 30 chance), so we too are having a near impossible time getting logs of the errors. The errors seem to persist with a given session; meaning that I can consistently reproduce the errors with a given set of actions when I get a bad session, but as soon as I log out and log back in, the errors stop in that given scenario. It's as if something associated with the session becomes corrupted; it doesn't seem to be anything that is cached on the client side, as clearing the cache while the error happens does not resolve the issue for that session; but creating a new session does.
What version of Java were you using when you ran into the issues. We are using the following: Tomcat 6.0.20 Sun Java 1.6.0_17 Apache 2.0.63 mod_jk 1.2.28 (we were using 1.2.30, but had more problems with that version ) Solaris 9 Mid-Tier 7.5 patch 4 We are getting ready to try mod_proxy instead of mod_jk to see if this resolves the issues. We are seeing the errors most around actions that pull table results as well. Let me know if your issues stop after your move to WebLogic. Axton The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Mon, Jul 26, 2010 at 5:01 PM, LJ LongWing <[email protected]> wrote: > ** > > Axton, > > We are seeing lots of ‘Caught Exception’ errors….we have been struggling to > get them fixed even with vendor support…I have also received a single ‘if > you are on SSO’ report, but only one. > > > > I haven’t investigated the SSO error because I have only gotten it once > > > > The ‘Caught Exception’ errors….we are switching from Tomcat to WebLogic > servers, and upgrading from one version of a SunOne proxy server to > another….too many changes to be able to track which one is the cause…we have > found that the problem doesn’t seem to exist when hitting the web servers > directly/bypassing the proxy….we have been able to narrow it down to what > seems to be URL length issues making backchannel calls. This seems to > happen most often when workflow is doing a refresh of a table field, but not > able to get it to happen consistently enough to get good logs to send to > BMC…. > > > > Let me know if any of this is helpful/if you have anything to add to help > us fix… > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Axton > *Sent:* Monday, July 26, 2010 3:24 PM > *To:* [email protected] > *Subject:* Mid-Tier 7.5 Problems > > > > ** Wanted to see if anyone out there is having these types of issues with > Mid-Tier 7.5 patch 4 or higher: > > - blank page when accessing a form > > - page stops loading at the animated gif (loading) > > - Javascript 'Caught Exception' errors > > - "Unable to reach Mid-Tier. If you are on SSO, please re-login to SSO > service." errors > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
