Axton,

We are seeing lots of 'Caught Exception' errors..we have been struggling to
get them fixed even with vendor support.I have also received a single 'if
you are on SSO' report, but only one.  

 

I haven't investigated the SSO error because I have only gotten it once

 

The 'Caught Exception' errors..we are switching from Tomcat to WebLogic
servers, and upgrading from one version of a SunOne proxy server to
another..too many changes to be able to track which one is the cause.we have
found that the problem doesn't seem to exist when hitting the web servers
directly/bypassing the proxy..we have been able to narrow it down to what
seems to be URL length issues making backchannel calls.  This seems to
happen most often when workflow is doing a refresh of a table field, but not
able to get it to happen consistently enough to get good logs to send to
BMC..

 

Let me know if any of this is helpful/if you have anything to add to help us
fix.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Axton
Sent: Monday, July 26, 2010 3:24 PM
To: [email protected]
Subject: Mid-Tier 7.5 Problems

 

** Wanted to see if anyone out there is having these types of issues with
Mid-Tier 7.5 patch 4 or higher:

- blank page when accessing a form

- page stops loading at the animated gif (loading)

- Javascript 'Caught Exception' errors

- "Unable to reach Mid-Tier. If you are on SSO, please re-login to SSO
service." errors


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