Wanted to see if anyone out there is having these types of issues with
Mid-Tier 7.5 patch 4 or higher:
- blank page when accessing a form
- page stops loading at the animated gif (loading)
- Javascript 'Caught Exception' errors
- "Unable to reach Mid-Tier. If you are on SSO, please re-login to SSO
service." errors
Has anyone seen errors like this in the mid-tier logs:
Jul 26, 2010 12:17:54 PM - SEVERE (com.remedy.log.SERVLET) : (Thread 144)
com.remedy.arsys.log.Log log Caught
RuntimeExceptionjava.lang.IllegalStateException
at
org.apache.catalina.connector.ResponseFacade.sendRedirect(ResponseFacade.java:435)
at com.remedy.arsys.stubs.FormServlet.doRequest(Unknown Source)
at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source)
at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at
org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
at
org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769)
at
org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698)
at
org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891)
at
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
at java.lang.Thread.run(Thread.java:619)
Jul 26, 2010 12:19:18 PM - FINE (com.remedy.log.INTERNAL) : (Thread 164)
com.remedy.arsys.goat.GoatException <init> Throw Internal Exception - Wrong
argument length, spoofed
Jul 26, 2010 12:19:18 PM - FINE (com.remedy.log.PERFORMANCE) : (Thread 145)
com.remedy.arsys.stubs.BackchannelServlet doRequest Backchannel start:
GetEntryList
Jul 26, 2010 12:19:18 PM - SEVERE (com.remedy.log.SERVLET) : (Thread 164)
com.remedy.arsys.log.Log log GoatException during NDXRequest: ARERR [-1]
Message not found
at
com.remedy.arsys.backchannel.NDXGetEntryList.mapProperties(Unknown Source)
at com.remedy.arsys.backchannel.NDXRequest.<init>(Unknown Source)
at com.remedy.arsys.backchannel.EntryListBase.<init>(Unknown Source)
at com.remedy.arsys.backchannel.NDXGetEntryList.<init>(Unknown
Source)
at com.remedy.arsys.backchannel.GetEntryListAgent.<init>(Unknown
Source)
at com.remedy.arsys.backchannel.NDXFactory.handleRequest(Unknown
Source)
at com.remedy.arsys.stubs.BackchannelServlet.doRequest(Unknown
Source)
at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source)
at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at
org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
at
org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769)
at
org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698)
at
org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891)
at
org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
at java.lang.Thread.run(Thread.java:619)
Thanks,
Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.
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