Unfortunately, bypassing Apache altogether is not an option as our SSO authentication is handled through an Apache plug-in.
Axton Grams The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Tue, Jul 27, 2010 at 9:44 AM, LJ LongWing <[email protected]> wrote: > ** > > Axton, > > Our configs are surprisingly similar….we are using the WebLogic server as > both Web and JSP at this point…we don’t seem to be having issues with the > WebLogic with no Proxy in place…nor do we seem to have issues when using the > Tomcat that comes with 7.5 (5.5.28)…so I suggest trying to bypass Apache all > together and see if that eliminates your issue…just a thought. > > > > Mid Tier Version > > 7.5.00 Patch 005 201005111542 > > Installation Directory > > /app/bmc/midtier > > Web Server Information > > WebLogic Server 10.3.2.0 Tue Oct 20 12:16:15 PDT 2009 1267925 Oracle > WebLogic Server Module Dependencies 10.3 Tue Oct 20 13:57:01 EDT 2009 > > Operating System Name > > SunOS > > Java Version > > 1.6.0_18 > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Axton > *Sent:* Monday, July 26, 2010 8:36 PM > *To:* [email protected] > *Subject:* Re: Mid-Tier 7.5 Problems > > > > ** That's the same situation I am in. Getting logs is troublesome, at > best. Reproducing the errors seems to be a draw of the hat (maybe 1 in 30 > chance), so we too are having a near impossible time getting logs of the > errors. The errors seem to persist with a given session; meaning that I can > consistently reproduce the errors with a given set of actions when I get a > bad session, but as soon as I log out and log back in, the errors stop in > that given scenario. It's as if something associated with the session > becomes corrupted; it doesn't seem to be anything that is cached on the > client side, as clearing the cache while the error happens does not resolve > the issue for that session; but creating a new session does. > > > > What version of Java were you using when you ran into the issues. We are > using the following: > > > > Tomcat 6.0.20 > > Sun Java 1.6.0_17 > > Apache 2.0.63 > > mod_jk 1.2.28 (we were using 1.2.30, but had more problems with that > version) > > Solaris 9 > > Mid-Tier 7.5 patch 4 > > > > We are getting ready to try mod_proxy instead of mod_jk to see if this > resolves the issues. > > > > We are seeing the errors most around actions that pull table results as > well. > > > > Let me know if your issues stop after your move to WebLogic. > > > > Axton > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > > > On Mon, Jul 26, 2010 at 5:01 PM, LJ LongWing <[email protected]> > wrote: > > ** > > Axton, > > We are seeing lots of ‘Caught Exception’ errors….we have been struggling to > get them fixed even with vendor support…I have also received a single ‘if > you are on SSO’ report, but only one. > > > > I haven’t investigated the SSO error because I have only gotten it once > > > > The ‘Caught Exception’ errors….we are switching from Tomcat to WebLogic > servers, and upgrading from one version of a SunOne proxy server to > another….too many changes to be able to track which one is the cause…we have > found that the problem doesn’t seem to exist when hitting the web servers > directly/bypassing the proxy….we have been able to narrow it down to what > seems to be URL length issues making backchannel calls. This seems to > happen most often when workflow is doing a refresh of a table field, but not > able to get it to happen consistently enough to get good logs to send to > BMC…. > > > > Let me know if any of this is helpful/if you have anything to add to help > us fix… > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Axton > *Sent:* Monday, July 26, 2010 3:24 PM > *To:* [email protected] > *Subject:* Mid-Tier 7.5 Problems > > > > ** Wanted to see if anyone out there is having these types of issues with > Mid-Tier 7.5 patch 4 or higher: > > - blank page when accessing a form > > - page stops loading at the animated gif (loading) > > - Javascript 'Caught Exception' errors > > - "Unable to reach Mid-Tier. If you are on SSO, please re-login to SSO > service." errors > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
