John, I had not thought about the Audit capability. I'll turn on Audit on a field, see what displays and then research how to access the Audit info.
On Nov 3, 11:58 am, "Reiser, John J" <john.j.rei...@lmco.com> wrote: > Christine, > How about using the Audit capability in ARS and retrieving the value from the > audit record to include in your request. > I'm pretty sure it gives you Field label, Value pairs if configured correctly. > HTH, > > --- > John J. Reiser > Senior Software Development Analyst > Remedy Administrator/Developer > Lockheed Martin - MS2 > The star that burns twice as bright burns half as long. > > > > Pay close attention and be illuminated by its brilliance. - paraphrased by me > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Christine > Sent: Wednesday, November 03, 2010 2:33 PM > To: arsl...@arslist.org > Subject: EXTERNAL: Summarizing checkbox field titles and values to one field > > I have a form with many, many checkboxes. When a person submits the form I > want to walk just this record, evaluate each field for a value, if that value > is != $NULL$ then I want to write the field title and the field value to a > single, summary field I'm calling Record Summary. > > Imagine a form with 4 checkboxes for color choices > > Field names = Red, Blue, Green Black > Field titles = "Color Red", "Color Blue", "Color Green" and "Color Black" > The field attributes are correspondingly "Bright Red", "Dark Blue", "Faded > Green" and "ReallyBlack". This is the value that is written to the table when > the checkbox is checked. > > If the person submitting the record checks only the "Color Red" and "Color > Black" boxes I want to write this to the summary field: > Color Red: Bright Red > Color Black: Really Black > > I have a real kluge of this based on a filter working in dev. However, it is > does not evaluate each field for a non-null value. I check to see if the > Record Summary field is empty, if it is then I use this Set Field action on > the Record Summary field: "$Red$ + "; " +"|" + $Blue > $) + "; " +"|" + $Green$ + "; " +"|" $Black$ + "; " which > results in: > > Bright Red, > , > , > Really Black > > My form has hundreds of checkboxes for people to request AD Accounts, > hardware, general software and Oracle Apps Responsibilities (this is the > reason for the length of the form). As you can see using my kluge will result > in an ugly text field for the help desk person to review. > Many lines would just have the commas in them where the users didn't make any > choices. That is so even when I combine several checkbox field values on one > line. > > Plus, the processing just isn't that elegant. > > Can someone direct me to the correct process to use for this? Is there an > example of this in a ACTL, Filter or Guide for me to review that might > already be doing something like this? I keep reading the workflow manual > about guides and looping and this just isn't clicking with me. (We have ARS > 7.1.00, Change and Incident 7.0.03, and SRM 2.2) > > Thanks, > Christine > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgattend > wwrug11www.wwrug.comARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are"- Hide quoted text > - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
