Are you calling the attachment field somewhere in the html template? Try putting #$$AtachmentFieldName$$# in your template (double check my '#$$' syntax, I can't look up an example right now and haven't had my first cup of coffee yet).
Jason On Nov 18, 2010 1:48 PM, "Reiser, John J" <[email protected]> wrote: > Hello Listers, > ARS 7.1.0 Patch 4 > MS SQL2005 > I'm trying to set up a Notification action that sends an email ( formatted with an HMTL Template) with a PDF attachment. > The form used in the Escalation has an attachment pool with a single attachment field. > I was hoping to send a nice looking HTML formatted email and the file stored in the attachment field. > If I remove the template the attachment file gets sent. > If I have a template (HTML) the attachment is missing. > All fields and the form are Public. > All fields are added to the email message under Fields | Include Fields | All . > I'm even sending it to my admin account name instead of an email address so the notify action can resolve the permissions for the account. > Thank you, > --- > John J. Reiser > Remedy Developer/Administrator > Senior Software Development Analyst > Lockheed Martin - MS2 > The star that burns twice as bright burns half as long. > Pay close attention and be illuminated by its brilliance. - paraphrased by me > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
