Tauf,

Yes.I'm experiencing (as are several on my team) the exact same issue..I'm
switching to using the Web as my 'client', even for administrative stuff
though.so I'm taking it as a not so subtle hint from BMC to stop using the
user tool.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Chowdhury, Tauf
Sent: Monday, April 25, 2011 3:28 AM
To: [email protected]
Subject: 7.6.04 user tool crashing

 

** 

All,

Yes, I know all about the user tool not being supported and the end of life.
However, I just wanted to know if any of your have experienced the annoying
issue of the tool crashing every time a drop down menu is hit.. and from
what it seems like, search menus. Kind of sad when you can rely on the 7.1
user tool over the latest version. 

Sorry, just some early morning, beginning of the week venting!

 

Tauf Chowdhury | Forest Laboratories, Inc.

Analyst, Service Management

Informatics-Infrastructure

Office: 631.858.7765

Mobile:646.483.2779

 

 

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