For those of you who care (on a weekend), the ITSM Suite 7.6.04 SP1 has been made available on the EPD site under Product Patches. Analytics 7.6.04 is now loaded under the original ITSM 7.6.04 Suite in Licensed Products. Some of this was up late yesterday, but not all of it; now it appears to all be loaded.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Munukutla,Ravishankar Sent: Thursday, April 28, 2011 1:38 AM To: [email protected] Subject: Re: 7.6.04 user tool crashing ** This is resolved and going to be part of 7604 SP1. "SW00390119: ARS 7.6.04 - User tool crashes when creating a People entry if client side logging is enabled". Fix was on the Server. Regards, Ravishankar From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Chowdhury, Tauf Sent: 28 April 2011 06:53 To: [email protected] Subject: Re: 7.6.04 user tool crashing ** Janie! You've nailed it! Yes. It is when I am running logs. Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of JRemedy Sent: Wednesday, April 27, 2011 9:05 PM To: [email protected] Subject: Re: 7.6.04 user tool crashing I find this happens when I have logging on in the User tool and click the drop down menu. If I turn logging off, I can click the drop downs and not have the User tool crash. Janie From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Chowdhury, Tauf Sent: Tuesday, April 26, 2011 2:48 AM To: [email protected] Subject: Re: 7.6.04 user tool crashing ** Joe, Sorry it took so long... yesterday was a challenge. The menus work fine over the web. These are all out of the box menus but it looks random.. although I'm sure it's not. For example, the relationship type drop down on the Relationships tab on HPD:Help Desk Classic Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 ________________________________ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
