I find this happens when I have logging on in the User tool and click the drop down menu.
If I turn logging off, I can click the drop downs and not have the User tool crash. Janie From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Chowdhury, Tauf Sent: Tuesday, April 26, 2011 2:48 AM To: [email protected] Subject: Re: 7.6.04 user tool crashing ** Joe, Sorry it took so long. yesterday was a challenge. The menus work fine over the web. These are all out of the box menus but it looks random.. although I'm sure it's not. For example, the relationship type drop down on the Relationships tab on HPD:Help Desk Classic Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Monday, April 25, 2011 1:13 PM To: [email protected] Subject: Re: 7.6.04 user tool crashing Tauf, Nope not seen that happen. Works just fine for me.. Does the same menu work well on the web? What kind of a menu is it? Character? If character is it a static character menu? Search? SQL? File? Dictionary? I'm wondering if it's a search menu which has a search against a large table with a very 'naughty' search criteria? Joe From: Chowdhury, Tauf <mailto:[email protected]> Sent: Monday, April 25, 2011 5:27 AM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: 7.6.04 user tool crashing ** All, Yes, I know all about the user tool not being supported and the end of life. However, I just wanted to know if any of your have experienced the annoying issue of the tool crashing every time a drop down menu is hit.. and from what it seems like, search menus. Kind of sad when you can rely on the 7.1 user tool over the latest version. Sorry, just some early morning, beginning of the week venting! Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Informatics-Infrastructure Office: 631.858.7765 Mobile:646.483.2779 _____ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _____ This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
