Hi Roger, Thanks for the reply.
Could you please suggest how can I import HTML format articles into RKM 7.6.04? On Wed, Jul 20, 2011 at 10:03 AM, Roger Justice <[email protected]> wrote: > ** RKM 7.6.04 does not use XML format. It is a ARS regular form that you > can use the import tool with. > > > > -----Original Message----- > From: Arnab Baral <[email protected]> > To: arslist <[email protected]> > Sent: Tue, Jul 19, 2011 5:41 pm > Subject: RKM 7.6.04 import of articles from a third party location > > ** Hi All, > > > This is critical and urgent! > > Can somebody help me with import of articles located in a sharepoint in > client location? The files can be extracted in HTML format and put in the > remedy server. > > I have found some external convertor tools to convert the files to relevant > XML format. But failed to convert them. > > Can somebody help in this kind of a requirement? > > -- > *With Great Regards, > Arnab Baral* > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ -- *With Great Regards, Arnab Baral* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

