Hi Mahesh, There is no application as such from where the tags are to be exported. it resides in various locations in client machine.
Can you please tell me a bit more basic of how to import the same into the Rich Text fields in Remedy for RKM 7.6.04? Arnab On Wed, Jul 20, 2011 at 5:29 PM, Mahesh <[email protected]> wrote: > ** ARS 7.6.04 supports rich text formatting. > > So, I think you can export the data from the third-party application with > HTML tags and import the same into the Rich Text fields in Remedy. > > Thanks > Mahesh > > On Tue, Jul 19, 2011 at 6:36 PM, Arnab Baral <[email protected]> wrote: > >> ** That is right Roger! >> >> >> Moreover since I have HTML files here, they need to be converted in a >> format where you can reach the point that you can map fields. But before >> reaching that state we have to deal with the HTML files and the formatting. >> I am not sure if you have dealt with this kind of a requirement before. >> >> >> On Wed, Jul 20, 2011 at 11:30 AM, Roger Justice <[email protected]>wrote: >> >>> ** Since this is a standard regular form you need to review creating an >>> RKM artical and see what is in each field and then use the import tool to >>> map the external fields to the internal fields. I reviewed the RKM admin >>> guide and it does not have any import instructions. >>> >>> >>> >>> -----Original Message----- >>> From: Arnab Baral <[email protected]> >>> To: arslist <[email protected]> >>> Sent: Tue, Jul 19, 2011 7:07 pm >>> Subject: Re: RKM 7.6.04 import of articles from a third party location >>> >>> ** Hi Roger, >>> >>> Sorry to bother you here. But do you have a step-by-step procedure that >>> explains how it should be done? >>> >>> On Wed, Jul 20, 2011 at 11:04 AM, Roger Justice <[email protected]>wrote: >>> >>>> ** Convert them to a csv file and use the import tool. >>>> >>>> >>>> >>>> -----Original Message----- >>>> From: Arnab Baral <[email protected]> >>>> To: arslist <[email protected]> >>>> Sent: Tue, Jul 19, 2011 6:10 pm >>>> Subject: Re: RKM 7.6.04 import of articles from a third party location >>>> >>>> ** Hi Roger, >>>> >>>> >>>> Thanks for the reply. >>>> >>>> Could you please suggest how can I import HTML format articles into RKM >>>> 7.6.04? >>>> >>>> On Wed, Jul 20, 2011 at 10:03 AM, Roger Justice <[email protected]>wrote: >>>> >>>>> ** RKM 7.6.04 does not use XML format. It is a ARS regular form that >>>>> you can use the import tool with. >>>>> >>>>> >>>>> >>>>> -----Original Message----- >>>>> From: Arnab Baral <[email protected]> >>>>> To: arslist <[email protected]> >>>>> Sent: Tue, Jul 19, 2011 5:41 pm >>>>> Subject: RKM 7.6.04 import of articles from a third party location >>>>> >>>>> ** Hi All, >>>>> >>>>> >>>>> This is critical and urgent! >>>>> >>>>> Can somebody help me with import of articles located in a sharepoint in >>>>> client location? The files can be extracted in HTML format and put in the >>>>> remedy server. >>>>> >>>>> I have found some external convertor tools to convert the files to >>>>> relevant XML format. But failed to convert them. >>>>> >>>>> Can somebody help in this kind of a requirement? >>>>> >>>>> -- >>>>> *With Great Regards, >>>>> Arnab Baral* >>>>> >>>>> >>>>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >>>>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >>>> >>>> >>>> >>>> >>>> -- >>>> *With Great Regards, >>>> Arnab Baral* >>>> >>>> >>>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >>>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >>>> >>> >>> >>> >>> -- >>> *With Great Regards, >>> Arnab Baral* >>> >>> >>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >>> >> >> >> >> -- >> *With Great Regards, >> Arnab Baral* >> >> >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- *With Great Regards, Arnab Baral* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
