Via the Web. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Tuesday, August 30, 2011 2:02 PM To: [email protected] Subject: Re: 7.6.04 ITSM Web Keyboard Shortcuts
Since you mention 7.6.04 whose consoles are only supported over the web, and not the thick client, are you trying to use keyboard shortcuts over the web? Or the thick client? Joe -----Original Message----- From: Sanford, Claire Sent: Tuesday, August 30, 2011 2:22 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: 7.6.04 ITSM Web Keyboard Shortcuts Is there a set of keyboard Shortcuts for the ITSM 7.6.4 version of Remedy? I've looked through the manuals and only found a few based on Section 508 rules. I have some users who are very Keyboard driven and when we move them to the web tool, they are going to ask for the shortcuts. We have tried a few of the ones that work on the user tool and they do not work. Specifically "Copy to New" and "Copy All". Thank you! Claire Sanford Information Systems Division Memorial Hermann Healthcare System [email protected] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
