I have also found that 7.6.04.01 client on a server without flash (because 
flash cannot be put on servers) octet crashes!

Sent from my iPhone so typo's or funky words can and do happen!

On Sep 15, 2011, at 7:08 PM, Vaibhav Singhal <[email protected]> wrote:

> **
> Hi David,
>  
> Thanks for prompt response :)
> I forgot to mention this - it's on 64 bit SP1 win 7 Virtual Desktop
>  
>  
> Regards,
> Vaibhav
>  
> From: Action Request System discussion list(ARSList) [[email protected]] On 
> Behalf Of Easter, David [[email protected]]
> Sent: Friday, September 16, 2011 4:31 AM
> To: [email protected]
> Subject: Re: User Tool and win7
> 
> **
> Remedy User client is supported on Windows 7.  It’s just not supported on 
> 64-bit Windows 7 (or XP).  From the compatibility matrix:
> AR System Client Supported Configurations
> AR System supports the listed version of vendor products or higher.
>  
> Minimum Operating System Version
> AR System Clients
> Windows XP (32 bit only) – includes support for Vista [Enterprise, Business, 
> Ultimate] (32-bit only) & Windows 7 [Professional, Enterprise, Ultimate] 
> (32-bit only)
> AR System User Tool
> AR System Developer Studio
> Windows 7 [Professional, Enterprise, Ultimate] (32-bit & 64-bit)
> Windows 2003  (32 or x64)
> AR System Developer Studio
>  
>  
>  
> -David J. Easter
> Manager of Product Management, Remedy Platform
> BMC Software, Inc.
>  
> The opinions, statements, and/or suggested courses of action expressed in 
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
> voluntary participation in this forum is not intended to convey a role as a 
> spokesperson, liaison or public relations representative for BMC Software, 
> Inc.
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Vaibhav Singhal
> Sent: Thursday, September 15, 2011 3:45 PM
> To: [email protected]
> Subject: User Tool and win7
>  
> **
> Hi List,
>  
> As far as I know, User Tool is not supported on Win7.
> But, if UT installation directory is moved from XP machine to win7, it starts 
> working!
>  
> Any thoughts about this?
>  
>  
> Cheers!
> Vaibhav
>  
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