Anyone get the crash when they select ctrl+o ? to open the object list? Regards
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [email protected] Sent: 16 September 2011 16:21 To: [email protected] Subject: Re: User Tool and win7 ** We have been testing Win 7 (64bits) and RUT 7.6.4 for the past 3 months now. The only issue was with the consoles. But since we upgraded the RAM to 4Gb, we no longer have problems with the consoles at all. The only other "bug" is with the spell checker with Office2010. You need to Alt + Tab to find it again while using spell check. But as for Win 7 (64 Bits) and the Remedy User Tool 7.6.4 we are giving it a green light here. Thank you, Pascale Sterrett [email protected] Sent by: [email protected] 09/16/2011 06:29 AM Please respond to [email protected] To [email protected] cc Subject Re: User Tool and win7 ** It works for me on my laptop which is Windows 7 Enterprise 64-bit. That’s not to say that it doesn’t crash on occasion, but it generally works. Thanks, Shawn Pierson Remedy Developer | Southern Union 5444 Westheimer Rd. Houston, TX 77056 | 713.989.7226 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Thursday, September 15, 2011 6:35 PM To: [email protected] Subject: Re: User Tool and win7 ** However I have had no problems so far working on a 64 bit Windows 7 Home Premium Edition and the User tool.. So far at least and its been a while I have used it on it.. Apart from the consoles that are not supported which is as expected I do not have a problem with the tool itself.. Joe From: <mailto:[email protected]> Easter, David Sent: Thursday, September 15, 2011 7:01 PM Newsgroups: public.remedy.arsystem.general To: <mailto:[email protected]> [email protected] Subject: Re: User Tool and win7 ** Remedy User client is supported on Windows 7. It’s just not supported on 64-bit Windows 7 (or XP). From the compatibility matrix: AR System Client Supported Configurations AR System supports the listed version of vendor products or higher. MinimumOperating System Version AR System Clients Windows XP (32 bit only) – includes support for Vista [Enterprise, Business, Ultimate] (32-bit only) & Windows 7 [Professional, Enterprise, Ultimate] (32-bit only) AR System User Tool AR System Developer Studio Windows 7 [Professional, Enterprise, Ultimate] (32-bit & 64-bit) Windows 2003 (32 or x64) AR System Developer Studio -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Vaibhav Singhal Sent: Thursday, September 15, 2011 3:45 PM To: [email protected] Subject: User Tool and win7 ** Hi List, As far as I know, User Tool is not supported on Win7. But, if UT installation directory is moved from XP machine to win7, it starts working! Any thoughts about this? Cheers! Vaibhav _____ ::DISCLAIMER:: ----------------------------------------------------------------------------------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. 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