Hi, I'm running an ARS 7.6.04 as well Atrium CMDB suite with AIE 7.6.04 on Windows 2003, all services are running with local admin. rights. My mid tier is running on Fedora 15, there is no firewalls between these servers.
The problem I have is this: Everytime I try and stop an AIE instance using the Mid Tier service, I get the following error message (I can stop the services via the user tool): A failure occurred in the process used by the Set Fields action. (ARERR 9281) The Mid Tier log provide me the following (in debug mode): Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : GoatServlet: url=http://192.168.44.14:8080/arsys/BackChannel/?param=493%2FServerRunProcess%2F1%2F013%2F192.168.44.1031%2FEIE%3ACD-I_StopInstanceClicked-301%2F31%2F09%2F46006010315%2F3%2F2%2F-12%2F-63%2F-2826%2F3%2F4%2Froot13%2F192.168.44.100%2F11%2F3%2F1%2F41%2F41%2F046%2F4%2F9%2F4600601279%2F5368709719%2F5369400999%2F300034200275%2F4%2F71%2FANDERS-43B3B635%2CARS_ANDERS-43B3B635(5000)_EIE_ANDERS-43B3B635_Inst_001%3B120%2FObcagHlFW5rt1nu6tAk5XCZExFvZ5HUqKz3tdB1P3rmA4Mgi%2BT1vKheA9k8dDINrTEQSkY6AmVDp2eH3xCyg1EYPw0z3TnNl%2BK5DtFZ9se7hz9Q3VVO7yQ%3D%3D15%2FANDERS-43B3B63554%2FARS_ANDERS-43B3B635(5000)_EIE_ANDERS-43B3B635_Inst_00114%2F4%2F1%2F41%2F41%2F41%2F4 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : cookie=G="9069ca78e7450a28:5f829c38:1328616dd62:-8000"; JSESSIONID=E397D8E127191DCCA4050909AD909461; P=1; st=5400; lt=60; GKW=%7B14%3A%7Bn%3A%22LASTID%22%2Ct%3A6%2Cv%3A%22000000000000026%22%7D%2C15%3A%7Bn%3A%22LASTCOUNT%22%2Ct%3A7%2Cv%3A1%7D%7D; wARRoot1316539478899=1; T=1 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : GoatServlet: SessionID=E397D8E127191DCCA4050909AD909461 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.PERFORMANCE) : Backchannel start: ServerRunProcess Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : --> ServerRunProcess Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mWindowId=0 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mServer=192.168.44.10 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mAlName=EIE:CD-I_StopInstanceClicked-30 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mActIdx=3 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mTs=0 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mFid=460060103 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mKeywordIds=-1,-6,-28 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mKeywordVals=root,192.168.44.10, Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mKeywordTypes=4,4,0 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mFieldIds=460060127,536870971,536940099,300034200 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mFieldVals=ANDERS-43B3B635,ARS_ANDERS-43B3B635(5000)_EIE_ANDERS-43B3B635_Inst_001;,ObcagHlFW5rt1nu6tAk5XCZExFvZ5HUqKz3tdB1P3rmA4Mgi+T1vKheA9k8dDINrTEQSkY6AmVDp2eH3xCyg1EYPw0z3TnNl+K5DtFZ9se7hz9Q3VVO7yQ==,ANDERS-43B3B635,ARS_ANDERS-43B3B635(5000)_EIE_ANDERS-43B3B635_Inst_001 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.SERVLET) : mFieldTypes=4,4,4,4 Sep 20, 2011 7:59:58 PM - FINE (com.remedy.log.PERFORMANCE) : API executeprocess time = 34 Sep 20, 2011 7:59:58 PM - SEVERE (com.remedy.log.SERVLET) : GoatException during NDXRequest: 1/013/192.168.44.1031/EIE:CD-I_StopInstanceClicked-301/31/09/46006010315/3/2/-12/-63/-2826/3/4/root13/192.168.44.100/11/3/1/41/41/046/4/9/4600601279/5368709719/5369400999/300034200275/4/71/ANDERS-43B3B635,ARS_ANDERS-43B3B635(5000)_EIE_ANDERS-43B3B635_Inst_001;120/ObcagHlFW5rt1nu6tAk5XCZExFvZ5HUqKz3tdB1P3rmA4Mgi+T1vKheA9k8dDINrTEQSkY6AmVDp2eH3xCyg1EYPw0z3TnNl+K5DtFZ9se7hz9Q3VVO7yQ==15/ANDERS-43B3B63554/ARS_ANDERS-43B3B635(5000)_EIE_ANDERS-43B3B635_Inst_00114/4/1/41/41/41/4 = > ARERR [9281] A failure occurred in the process used by the Set Fields action. at com.remedy.arsys.backchannel.ServerRunProcessAgent.process(Unknown Source) at com.remedy.arsys.backchannel.NDXRequest.processRequest(Unknown Source) at com.remedy.arsys.backchannel.NDXRequest.<init>(Unknown Source) at com.remedy.arsys.backchannel.EntryListBase.<init>(Unknown Source) at com.remedy.arsys.backchannel.NDXServerRunProcess.<init>(Unknown Source) at com.remedy.arsys.backchannel.ServerRunProcessAgent.<init>(Unknown Source) at com.remedy.arsys.backchannel.NDXFactory.handleRequest(Unknown Source) at com.remedy.arsys.stubs.BackchannelServlet.doRequest(Unknown Source) at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:291) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:679) Caused by: ERROR (9281): A failure occurred in the process used by the Set Fields action.; ... 24 more Any idea to what might cause this would be greatful. Thanks in advance. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
