Hi,
And here is a document at BMCDN:
https://communities.bmc.com/communities/docs/DOC-17063
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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>
> Trying to understand how Remedy works from a customization perspective..
>
> We have Incident, Asset, Change and Release Management currently running
> in
> our environment, 7.5
>
> Is there a DB for each module or does Remedy contain 1 DB that all
> modules
> map to?
> When we customize (add a field to a form), how difficult is that?
> Can a new field be mapped to an unpopulated field in the DB?
> What are the best practices for customizing? (right now, looking to
> customize Incident)
>
> Any guidance would be greatly appreciated!
>
> thanks
> c
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