I'm running Remedy on a Windows 2003 server using SQL. I'm attempting
to upgrade ITSM from 7.0.0 to 7.5.0. The install said it completed
successfully but when I look at the install log I see a "boat load" of
warnings; more than I can paste here (179 to be exact).
I'm trying to decipher what these warnings mean; they all appear to be
the related, I think.
As I've discovered from past upgrades warnings maybe okay but they
usually come back to haunt me with the next upgrade.
Can someone point me in the right direction on how to decipher these
warnings?
(Oct 19 2011 03:40:27.345 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[Oct 19, 2011 3:40:27 PM
com.bmc.smbu.install.common.rule.engine.rik.RikCommand]}
(Oct 19 2011 03:40:27.361 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[INFO: LOG EVENT
{Description=[Executing],Detail=[RIK command]}]}
(Oct 19 2011 03:40:27.361 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[Oct 19, 2011 3:40:27 PM
com.bmc.smbu.install.common.rule.engine.rik.RikCommand]}
(Oct 19 2011 03:40:27.377 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[INFO: LOG EVENT {Description=[Command
array],Detail=["C:\DOCUME~1\LARBAR~1\LOCALS~1\Temp\Utilities\rik\rik.exe
" veradmin -x cdav5apprmd01 -t 0 -u Demo -p <not_displayed> -l
D:\ITSMSU~1\CDAV5A~1\REMEDY~1\Logs\ITSMEX~1 -s 0 -B -L -C]}]}
(Oct 19 2011 03:40:28.814 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[Oct 19, 2011 3:40:28 PM
com.bmc.smbu.install.common.rule.engine.rik.RikCommand]}
(Oct 19 2011 03:40:28.830 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[INFO: LOG EVENT {Description=[Execution result
[resultType=COMPLETED,exitCode=0]]}]}
(Oct 19 2011 03:40:28.830 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[Oct 19, 2011 3:40:28 PM
com.bmc.smbu.install.common.rule.engine.rik.RikCommand]}
(Oct 19 2011 03:40:28.845 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[INFO: LOG EVENT {Description=[Completed
executing],Detail=[RIK command]}]}
(Oct 19 2011 03:40:28.861 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[Oct 19, 2011 3:40:28 PM
com.bmc.install.product.atriumfoundation.extloader.task.ExtLoaderARServe
rCredentialValidations]}
(Oct 19 2011 03:40:28.861 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[INFO: LOG EVENT {Description=[AR Server
administrator validation succeeded],Detail=[Result = 0]}]}
(Oct 19 2011 03:40:28.877 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[Oct 19, 2011 3:40:28 PM
com.bmc.smbu.install.common.rule.engine.rik.RikCommand]}
(Oct 19 2011 03:40:28.877 PM
-0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper,
LOG EVENT {Description=[INFO: LOG EVENT
{Description=[Executing],Detail=[RIK command]}]}
Thanks for your time,
Larry B.
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