Larry, I didn't think there was any configuration settings to worry about. I'm using IE8, maybe it's a browser thing. Here is exactly (except the server name/url) what we have in one of our instruction fields: ==== <FONT COLOR="#B40404">Review the information contained in <a href=" http://<server>/<path to web page>.htm" target="new"> this link</a> for an outline of the entire process. <br> Review the sample user agreement and, if you do not agree, do not proceed with this request. ====
The source code for this looks like: === <!-- Instructions Section --> <div> <span class="sectionheader">Instructions</span> <div class="section" style="height:70px;"> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tr> <td width="100%"> <div style="overflow:auto; height:70px; width:100%"> <p><FONT COLOR="#B40404">Review the information contained in <a href=" http://<server>/<path to web page>.htm" target="new"> this link </a> for an outline of the entire process. <br> Review the sample user agreement and, if you do not agree, do not proceed with this request.</p> </div> </td> </tr> </table> </div> </div><!-- End Instructions Section --> === Our mid-tier version is 7.5 p6. In re-reading your original post, you say the link is "broken". Do you mean it doesn't display as a clickable link, or that the when the user clicks on it, you get an error page? Thad On Mon, Oct 24, 2011 at 3:01 PM, Larry Barnes <[email protected]>wrote: > ** ** > Thad, > > I've tried the following and nothing worked. Is there a preference setting > I need to set? > > http://<address> > /attachments/11239439/Mobile+Device+Acceptable+Use+Policy.DOC<http://%3caddress%3e/attachments/11239439/Mobile+Device+Acceptable+Use+Policy.DOC> > > <a > href=http://<address>/download/attachments/11239439/Mobile+Device+Acceptable+Use+Policy.DOC > target=_new>Mobile Device Acceptable Use Policy</a> > > <html> > http://<address> > /attachments/11239439/Mobile+Device+Acceptable+Use+Policy.DOC<http://%3caddress%3e/attachments/11239439/Mobile+Device+Acceptable+Use+Policy.DOC> > </html> > > and > > <html> > <a > href=http://<address>/download/attachments/11239439/Mobile+Device+Acceptable+Use+Policy.DOC > target=_new>Mobile Device Acceptable Use Policy</a> > </html> > > Larry B. > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Thad Esser > *Sent:* Monday, October 24, 2011 2:42 PM > *To:* [email protected] > *Subject:* Re: Service Request Definition form using http links > > ** > Larry, > > We do this with several of our SRD's without issue (SRM 2.2). It works > both with the user tool and our mid-tier users. Any standard HTML should > work (Just for fun, I have one of mine using the marquee tag to scroll the > otherwise lengthy text vertically). One thing to note on the links, you > want to make sure you add the "target=new" to your href tag or else the link > will open in the SRM DVF. And that can cause issues. > > Hope that helps, > Thad > > On Mon, Oct 24, 2011 at 2:26 PM, Larry Barnes > <[email protected]>wrote: > >> ** ** >> I've been testing the possibility of adding web links to the Instruction >> field of the SRD form and I'm striking out. >> >> I use http://<web link> and the link works fine while I have the SRD >> opened for modifications but when I access the template the link is broken; >> the end-user has to copy/paste the link in a browser. >> >> I've tried creating the link as a question and the doesn't work either. >> >> Can someone point me in the right direction to any documentation on how to >> do this; if it's possible? >> >> Thanks for your time, >> >> Larry B. >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
