Thad,
I've tried the following and nothing worked. Is there a preference
setting I need to set?
http://<address>/attachments/11239439/Mobile+Device+Acceptable+Use+Polic
y.DOC
<http://<address>/attachments/11239439/Mobile+Device+Acceptable+Use+Poli
cy.DOC>
<a
href=http://<address>/download/attachments/11239439/Mobile+Device+Accept
able+Use+Policy.DOC target=_new>Mobile Device Acceptable Use Policy</a>
<html>
http://<address>/attachments/11239439/Mobile+Device+Acceptable+Use+Polic
y.DOC
<http://<address>/attachments/11239439/Mobile+Device+Acceptable+Use+Poli
cy.DOC>
</html>
and
<html>
<a
href=http://<address>/download/attachments/11239439/Mobile+Device+Accept
able+Use+Policy.DOC target=_new>Mobile Device Acceptable Use Policy</a>
</html>
Larry B.
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Thad Esser
Sent: Monday, October 24, 2011 2:42 PM
To: [email protected]
Subject: Re: Service Request Definition form using http links
**
Larry,
We do this with several of our SRD's without issue (SRM 2.2). It works
both with the user tool and our mid-tier users. Any standard HTML
should work (Just for fun, I have one of mine using the marquee tag to
scroll the otherwise lengthy text vertically). One thing to note on the
links, you want to make sure you add the "target=new" to your href tag
or else the link will open in the SRM DVF. And that can cause issues.
Hope that helps,
Thad
On Mon, Oct 24, 2011 at 2:26 PM, Larry Barnes
<[email protected]> wrote:
**
I've been testing the possibility of adding web links to the
Instruction field of the SRD form and I'm striking out.
I use http://<web <http://%3cweb/> link> and the link works
fine while I have the SRD opened for modifications but when I access the
template the link is broken; the end-user has to copy/paste the link in
a browser.
I've tried creating the link as a question and the doesn't work
either.
Can someone point me in the right direction to any documentation
on how to do this; if it's possible?
Thanks for your time,
Larry B.
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