Are the clients time zones all set to gmt? Are you running through mid tier?
The push fields is it a filter or active link? Thanks Ann Sent from my iPhone On 28 Mar 2012, at 14:17, Dave Barber <[email protected]> wrote: > ** All, > > We're running 2 primary Remedy systems - a homegrown incident application > (ARS 7.0.1), and a virtually vanilla change management system (running on > 7.5), both on Solaris/Oracle. Both systems are defined as remaining in GMT > year round, to keep them aligned with other business applications. All > clients are 7.5 patch 004, running on XP sp3, in a "ThinApp" environment > (apparently makes any client changes considerably easier) > > Problem #1 - some PCs are showing times in BST - not GMT. Only some. All > running what should be exactly the same client - so two people, opening the > same incident or change - can see a time difference of an hour. We've > reinstalled clients to no avail, potential queries of it being a domain issue > (we've got two distinct AD domains, apparently no problems on one, problems > on the other). Head scratching is all we seem to have left. > > Problem #2 - a push fields, taking a date/time field and pushing into a text > field (ie. a diary - this change due at <date/time> was completed by > <whoever>) is pushing through the date/time as text with BST applied. > Exactly the same behaviour in a simple test form has been witnessed on 7.5, > 7.0.1 and a test 7.6.4 server. Looks like a possible issue with the server > side date handling ignoring the server being configured for year-round > running in GMT. > > Any suggestions? Think we have some increasingly irate users, and we're > getting nowhere! > > Regards > > Dave _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
