Telamon was purchased by one company that was subsequently purchased by another company. It is now owned by MIR3.
Dave On Jul 11, 2012, at 5:04 PM, "Longwing, LJ CTR MDA/IC" <lj.longwing....@mda.mil> wrote: > I seem to remember that TelAlert belonged to Telamon which this article seems > to support > > http://findarticles.com/p/articles/mi_m0EIN/is_1998_Dec_7/ai_53358513/ > > but I can't seem to find any information for TelAlert on telamon.com...so I > have no clue.... > > Paging is really more of 'texting' these days anyway as technology has > evolved...I can't tell you the last time I saw someone carrying around a > pager. And there are plenty of utilities available on the internet to be > able to send and receive texting....the only thing needed on the reply is a > command line tool that logs into Remedy and makes the update in the proper > place....wouldn't be hard to write :) > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza > Sent: Wednesday, July 11, 2012 2:47 PM > To: arslist@ARSLIST.ORG > Subject: Re: TelAlert > > That’s good too know.. Are they still around? > > I recall once even coming across a 'free' java based utility that did paging, > I do not recall where I found it, but it worked pretty good for sending pages > to standard pagers. I do not recall if it could receive any.. > It was more like an open source java script from what I recall.. > > Joe > > -----Original Message----- > From: Longwing, LJ CTR MDA/IC > Sent: Wednesday, July 11, 2012 8:45 AM Newsgroups: > public.remedy.arsystem.general > To: arslist@ARSLIST.ORG > Subject: Re: TelAlert > > Many moons ago I used TelAlert with two way pagers and updated the Work Log > of help desk tickets with the use of a command line tool provided by telalert > (if I remember correctly at least) that allowed for such an update into > Remedy...if not provided by telalert, it may have even been an ESP tool of > the day....but I know for a fact that TelAlert allows for two way > communications of SOME sort with pagers going back around a decade. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza > Sent: Tuesday, July 10, 2012 3:22 PM > To: arslist@ARSLIST.ORG > Subject: Re: TelAlert > > I have used EtherPage more than TelAlert, but to the best of my knowledge, > they are both one way communication systems that do not know what to do with > incoming communication.. > > You could try to handle incoming communication through email, wherein you > could set up an Incoming Mailbox on your Email Engine, and instruct field > personnel to use that email for sending responses.. > > Joe > > -----Original Message----- > From: Shellman, David > Sent: Tuesday, July 10, 2012 11:04 AM Newsgroups: > public.remedy.arsystem.general > To: arslist@ARSLIST.ORG > Subject: Re: TelAlert > > Salehjee > > We do use TelAlert to alert for critical issues. However it is with our > homegrown app and not ITSM. We also only use one way messaging. > > Sorry I can't be of more help with your question. > > Dave > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Salehjee Ahmed > Sent: Monday, July 09, 2012 8:31 PM > To: arslist@ARSLIST.ORG > Subject: TelAlert > > Hi > > I am trying integrate telalert with ITSM 7.6.x for critical incidents. I > would like to know if anyone has successfully done it for group paging and > also for 2 way paging. > > Thanks and I would really appreciate your reply. > > Salehjee Ahmed. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
