Two of you had provide the same definition: Sensitive Information. Is it the normal interpretation of this field?
Jose Manuel Huerta http://theremedyforit.com/ On Tue, Aug 14, 2012 at 4:54 AM, Joe Martin D'Souza <[email protected]>wrote: > ** > I misread Jose’s posting, in a hurry to breeze through so I apologize.. > I thought he meant to ask how would you flag people that complain about > nothing and everything for no reason at all more often than not.. > > I would use Client Sensitivity for customers whose assets contain > sensitive & confidential data so if their asset is reported having a > problem, proper care could be taken so that the assets storage devices do > not end up places they should not, like external vendors etc., before that > data is backed up and purged from the device before its handed over.. > > Joe > > *From:* Mahesh Chandra <[email protected]> > *Sent:* Monday, August 13, 2012 8:40 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* [email protected] > *Subject:* Re: Client Sensitivity > > ** > People form has a field called "Client Sensitivity". > > Thanks > Mahesh > Sent from my iPhone > > On Aug 13, 2012, at 6:47 PM, Joe Martin D'Souza <[email protected]> wrote: > > ** > There is no default OTB field that you can mark such an attribute so its > something that you might need to create. > > Its hard to describe that attribute as it could be someone who complains > about non existing conditions without taking any measure of pre-qualifying > something to raise as an incident. > > I might probably want to call such a customer a ‘Problem Customer’ with > maybe grading from 0 to 5 where if that customer has never raised any > incident that was not worth raising, its value would be 0 while if 100% of > the problems raised by that customer were not real problems, then that > value would be 5 and everything in between varying degrees of a ‘problem > customer’.. > > Joe > > *From:* Jose Manuel Huerta Guillén <[email protected]> > *Sent:* Monday, August 13, 2012 7:09 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* [email protected] > *Subject:* Client Sensitivity > > ** > Hi, > > How do you interpret the client sensitivity? > > One of my customers uses it to mark people that are normally complaining > for everything. > Other customer uses it to mark people of critic importance for the > business processes. > And other customer uses it to mark people that are not VIP, but are close > to VIP's and thus the god/bad image can be easily propagated to VIP's. > > Regards, > > Jose Manuel Huerta > http://theremedyforit.com/ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
