Hi!!
We don’t have server group at this moment in production environment, I want to 
use option 2 “Utilize an API of some sort to change the server property” but I 
don’t know how modify server property, which form can I modify to change this 
property??
Thanks
Greetings

De: Action Request System discussion list(ARSList) [mailto:[email protected]] 
En nombre de patchsk
Enviado el: Martes, 11 de Septiembre de 2012 01:04 a.m.
Para: [email protected]
Asunto: Re: Stop/Activate Escalations

** I think in a servergroup environment if you want to stop escalations you can 
just blank out the ranking field for the escalation entry.

On Monday, September 10, 2012 12:15:39 PM UTC-7, Longwing, LJ CTR MDA/IC wrote:
Guillermo,
Two methods I can think of

1 - Update the ar.cfg/ar.conf file and set the 'Disable-Escalations' value to 
T/F and either restart the remedy service, or execute an arsignal
2 - Utilize an API of some sort to change the server property

Both of these solutions of course assume that you are not in a server group.  
When in a server group, you cannot manually control this setting because it is 
controlled via the server rankings.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<javascript:>] On Behalf Of Guillermo Alfredo Torres 
Barron
Sent: Monday, September 10, 2012 1:06 PM
To: [email protected]<javascript:>
Subject: Stop/Activate Escalations

Hi dear listers
How I can stop/activate escalations via a command line or via API?
We have AR Server 7.6.03, Solaris 10, Database Oracle 11g Thanks in advance 
Greetings

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