Here are the parameters. Email Engine: com.bmc.arsys.emaildaemon.arsystem.Language=en_US OS = Linux
ARServer: NLS_LANG=american_america.AL32UTF8 LC_ALL=en_US.UTF-8 OLANG=C OS = Linux DB: NLS_LANGUAGE AMERICAN NLS_TERRITORY AMERICA NLS_CHARACTERSET AL32UTF8 NLS_NCHAR_CHARACTERSET AL16UTF16 On Monday, September 17, 2012 11:05:22 AM UTC-7, Grooms, Frederick W wrote: > > What language do you have the email engine running on (from the > EmailDaemon.properties file)? (And what OS) > > ----- Original Message ----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected] <javascript:>] On Behalf Of patchsk > Sent: Monday, September 17, 2012 12:23 PM > To: [email protected] <javascript:> > Subject: Use of umlauts in remedy outgoing email address(Ex: volk.bü > [email protected] <javascript:>) causing errors > > ** > We have some users in Germany and noticed some of them have umlauts(ü) in > their email address.(Ex: volk.bü[email protected] <javascript:>) > While sending notifications to that address from remedy we are seeing > errors in remedy logs. > > Message Text : Email address contains invalid characters. volk.bü > [email protected] <javascript:> > > What is annoying is when this error happens the whole email is failed. It > is not even sending to the other valid email addresses in the To list. > > > Questions: > > 1. Is this really a valid character in email address field? > 2. The error is due to the limitation in remedy email engine or the email > server that remedy email engine connects to that actually sends out the > email? > > > > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
