Yes Laurent, this is the expected behavior with 7604 SP4, 8.0 and upwards with 
the said optimizations for caching.

Typical lab results with OOTB ITSM used to take around 50 minutes for preload; 
is now down to 10- 12 minutes and for CPU from a 90+ % utilization it has come 
down to around 50% utilization with the optimizations in place.

Yes, now the systems/Midtier will be responsive even during Pre-load operation 
is on.

Regards,
Ravi
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of laurent matheo
Sent: 22 January 2013 02:06
To: [email protected]
Subject: Re: [Info] Midtier Preload: 7604 SP4

**
Hi :)

I just tried on a VM, it's ITSM 8+, pre load took around 13 minutes to complete 
(just after installation).
I wonder if that's the kind of timing that is "normal" or not?
The main difference compared to 7.6.04 (last time I checked) is that you can 
use the VM in the meantime, before it was simply impossible, all cpu went to 
the preload...



On 21 Jan, 2013,at 05:04 PM, "Munukutla,Ravishankar" 
<[email protected]<mailto:[email protected]>> wrote:

Midtier pre-load timings had been one of major pain points, taking way too long 
to complete, slow and CPU intensive- adding to downtime.

The pre-load timings of Midtier have been optimized in 7604 SP4 and onwards. To 
quantify the improvements, the pre-load timings have been reduced by 75% and 
CPU utilization during pre-load has been reduced by 50%.

Also a visual “Preload indicator” is available as part of latest cumulative hot 
fix for 7604 SP4. Earlier one had to rely on Mid-tier logs to check things here.

The said changes are part of Midtier 8.0 as well.

Regards,
Ravi

Munukutla Ravi Shankar
Sr Mgr - Product Development REMEDY - AR SYSTEM R&D
BMC Software, www.bmc.com<http://www.bmc.com/>

Phone: 91-20-39875273       Mobile: 91-9850964564

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