We are using ARS 7.6.04 I have a simple change I would like to make to a form (turning on the What's This feature by going to Properties/Menu Access/ and checking "help") I'm surprised that this feature isn't automatically turned on, but I'm new to the OOB ITSM.
So I have to create an Overlay to the form to change this, no problem. My question is, when we eventually upgrade to 8.0 this overlay will not be touched (thus keeping my customization), but the original form below it might change (like maybe a new field, etc). Are these changes to the original form when upgraded, show up on the Overlay? Just trying to understand...... Thanks! Lisa _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
