Hi All,
Even I am getting the same error in my email engine stderr.log file. There
is no SMTP timeout parameter in EmailDaemon.properties file. Can anybody
help me troubleshoot the issue.
Apr 17, 2013 12:38:03 PM com.sun.mail.smtp.SMTPTransport readServerResponse
SEVERE: Exception reading response
javax.mail.MessagingException: Exception reading response;
nested exception is:
java.net.SocketTimeoutException: Read timed out
at
com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:1462)
at
com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1376)
at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:959)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:583)
at
com.bmc.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:342)
at com.bmc.arsys.emaildaemon.SenderModule.doWork(SenderModule.java:184)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:302)
at java.lang.Thread.run(Unknown Source)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:97)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:75)
at
com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:1440)
... 7 more
Apr 17, 2013 11:10:02 PM com.bmc.arsys.emaildaemon.LoggingModule doWork
Thanks for all your help and suggestion.
Regards,
Sanjay
On Thu, Apr 18, 2013 at 2:48 PM, Jennifer Varkey <[email protected]>wrote:
> **
> Hello Jayesh,
>
> Nothing changed so far.
> regards,
> sonia
>
>
> ------------------------------
> *From:* jayesh panchal <[email protected]>
> *To:* [email protected]
> *Sent:* Thursday, 18 April 2013, 14:45
> *Subject:* Re: Time Out In Email Engine
>
> **
> Hi Sonia,
>
> Have you upgraded your Exchange Server or changed the Profile??
>
> Regards,
> Jayesh
>
>
> On Thu, Apr 18, 2013 at 2:02 PM, SUBSCRIBE arslist Sonia <
> [email protected]> wrote:
>
> Hello All,
>
> Recently we are observing these errors in the "stderr.log" and email
> engine error log form.
>
> We checked the emaildaemon.properties file for any TimeOut settings. There
> were none.
>
> Is it related to ARSystem or Exchange Server?
>
> ==============
> Apr 17, 2013 7:30:03 PM com.sun.mail.smtp.SMTPTransport readServerResponse
> SEVERE: Exception reading response
> javax.mail.MessagingException: Exception reading response;
> nested exception is:
> java.net.SocketTimeoutException: Read timed out
> ============
>
> Additionally, we do not want to add the parameter
> "com.bmc.arsys.emaildaemon.SMTPTimeout" in the "emaildaemon.properties"
> file.
>
> Windows 2008
> SQL Server 2008
> ARS/Email 7.6.04 sp2
> ITSM 7.604 Sp2
> CMDB 7.6.04
>
> Please let us know where/what other aspects to look out for.
>
> Thank You,
> Sonia
>
>
> _______________________________________________________________________________
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>
>
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>
>
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