Possibly email engine side bug, please try to apply 7604 sp4 emailDaemon.jar and emailagent.jar files
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of SUBSCRIBE arslist Sonia Sent: Thursday, April 18, 2013 2:02 PM To: [email protected] Subject: Time Out In Email Engine Hello All, Recently we are observing these errors in the "stderr.log" and email engine error log form. We checked the emaildaemon.properties file for any TimeOut settings. There were none. Is it related to ARSystem or Exchange Server? ============== Apr 17, 2013 7:30:03 PM com.sun.mail.smtp.SMTPTransport readServerResponse SEVERE: Exception reading response javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out ============ Additionally, we do not want to add the parameter "com.bmc.arsys.emaildaemon.SMTPTimeout" in the "emaildaemon.properties" file. Windows 2008 SQL Server 2008 ARS/Email 7.6.04 sp2 ITSM 7.604 Sp2 CMDB 7.6.04 Please let us know where/what other aspects to look out for. Thank You, Sonia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
