Hi Tim,
We have ARS 8.1 environment with same Atrium version. I had created new
class under computerSystem class. Class has been created successfully along
with Asset Join form and I am able to create and search CI in newly created
class.
Please check below things if synchronization has not happened correctly.
1. Open new created class in edit mode in class manager -> More information
tab -> check if AR
System form name is there or not.
2. Make sure you have completed Aseet cmdb synch through cmdbdriver.
3. Go to SHR:SchemaNames -> search record with new class schema name -> Set
"*Has Asset UI = Yes * (Yes/No)
4. Form Lookup Tab -> Set Form Code e.g.ALP
5. Check "*Form lookup"* Check Box.
Clear browser cache and temporary files. Its working for me.
Good luck !!
Regards
Kiran
On Thu, Jul 18, 2013 at 11:46 PM, Hulmes, Timothy CTR MDA/ICTO <
[email protected]> wrote:
> **
>
> I know there has been many discussions about how the CMDB functionality
> has changed in the 8.1 system.****
>
> I discovered a new issue that I don't think has been discussed yet,
> Extending the CMDB with a new class.****
>
> We have a requirement that has caused us to extend the CMDB with an
> additional class.****
>
> The normal process for a CMDB extension has been completed. ****
>
> The problem: When users create a record in the new Asset class form
> nothing is pushed to the AST:attributes form. (This causes the user to not
> see the record.)****
>
> We have done some research and have identified at least 2 filters that
> possible need to be modified. These filters push data to BMC forms and to
> the attributes form. They are both set to trigger on the AST forms. Our
> new AST from is not in the Associated forms list. We have added our new
> form to these two filters (ASI:SHR:All_600_PushToBMCForm and
> AST:SHR:All_PushToAssetAttribute). We are still not getting a record
> created for this new class in the AST:Attributes form.****
>
> The question: Has anyone been able to successfully extend the CMDB with a
> new class and have the attributes form created so users can see the
> records? ****
>
> Tim****
>
> ** **
> _ARSlist: "Where the Answers Are" and have been for 20 years_
--
*Regards*
*
**Kiran Patil*
*Cognizant Technology Solutions*
*Pune, India*
*Mob No: +91 989 037 7125
*
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