You'd probably be able to do this if the work order originated from an SRM 
request and the SRD setting was set to "reopen original request" 

Sent from my iPhone

> On Sep 24, 2013, at 1:29 PM, Rajesh Nair <[email protected]> wrote:
> 
> **
> Hello list
> Need a information on work order
> Am not that good in wo. What i need to know is can a work order be reopened 
> once set to complete by a group whom the order is currently assined?
> I am not able find any document on wo either
> Itsm 7.6
> 
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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