You'd probably be able to do this if the work order originated from an SRM request and the SRD setting was set to "reopen original request"
Sent from my iPhone > On Sep 24, 2013, at 1:29 PM, Rajesh Nair <[email protected]> wrote: > > ** > Hello list > Need a information on work order > Am not that good in wo. What i need to know is can a work order be reopened > once set to complete by a group whom the order is currently assined? > I am not able find any document on wo either > Itsm 7.6 > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

