We would prefer to have our SVP speak with BMC Sr. Management directly.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Hullule, Kiran
Sent: Wednesday, October 02, 2013 12:09 PM
To: [email protected]
Subject: Re: BMC Customer Support

 

** 

Hi Kathy,

 

Would you mind sharing BMC Support Ticket ID that you are dealing with BMC
support, so that I can take it forward to BMC Support management.

 

Thank you,

Kiran

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Kathy Morris
Sent: Wednesday, October 02, 2013 9:35 PM
To: [email protected]
Subject: BMC Customer Support

 

** 

Hi,

 

Does anyone know who we can contact on a Sr. Management level at BMC
regarding technical support?

We are not happy at all with the level of support we are receiving.

If you like, you contact me directly for any recommendations.

 

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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