Someone was just telling me on the ARSlist that BMC Support had really made a 
turnaround and was doing much better. Kathy's email seems to indicate otherwise.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Kathy Morris
Sent: Wednesday, October 02, 2013 11:05 AM
To: [email protected]
Subject: BMC Customer Support

**
Hi,

Does anyone know who we can contact on a Sr. Management level at BMC regarding 
technical support?
We are not happy at all with the level of support we are receiving.
If you like, you contact me directly for any recommendations.

_ARSlist: "Where the Answers Are" and have been for 20 years_




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