you should get a hold of your account manager, and he can get a
"customer satisfaction manager" - or something along those lines, I
forget the exact title - assigned to your case...
Den 02-10-2013 18:05, Kathy Morris skrev:
**
Hi,
Does anyone know who we can contact on a Sr. Management level at BMC
regarding technical support?
We are not happy at all with the level of support we are receiving.
If you like, you contact me directly for any recommendations.
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