Natalie, Its sounds like you've been through this before on several occasions. Are you married to an unscrupulous and immoral salesman?
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Stroud, Natalie K Sent: Monday, December 02, 2013 5:58 PM To: arslist@ARSLIST.ORG Subject: Re: [EXTERNAL] Re: OT: ServiceNow ** Jesus: I think you would do well to do some more thinking on this idea before you do that. Do you know anything at all about this guy's wife? After all, the fact that the husband may be a bit of a jerk doesn't necessarily mean that she is as well. I know some very sweet-tempered women who let their hearts lead when they picked their mate, and it wasn't a terribly good choice, and they are just trying to do the best they can with the choice they made. On the other hand, the wife might be a real nightmare with a terrible temper from having to live with her pushy and obnoxious bozo of a husband and she might slap you across the face as hard as she can or throw her drink in your face for your cheekiness! ;) I know I am at a stage where I have been forced to endure entirely too much distasteful behavior from men and I'm a lot less tolerant than I used to be of what I consider to be "men behaving badly", although I recognize that sometimes you have to leave males to work things out in their own way. If it were my first time meeting you and you did this to me, I most likely wouldn't say anything, but I would be feeling really uncomfortable, and assuming that I didn't know my husband to be prone to murdering those he didn't like, I would probably get up and go into the other room. You would have made a very poor first impression on me, and while it would not be impossible to turn things around, you would have to work a lot harder than most new acquaintances to overcome that initial bad impression, even if you found a way to slip me an explanation for your behavior. While I can understand wanting to make a point, particularly to someone who has made themselves obnoxious, I definitely would NOT appreciate being used for such a purpose and in such a threatening way by a stranger. The only sort of person I *might* put up with something like that from would be someone who was a life-long friend of my husband - someone who might not agree with everything he said or did and wasn't above the occasional object lesson to make a point, but who at least had a demonstrated track record for caring about the guy, warts and all. Also, this guy would be familiar enough to me from his long acquaintance with my husband that I would hopefully recognize that "Oh, he's just in 'object lesson mode'" and I would know not to take such potentially explosive words too seriously. With a stranger, I'd have no context for understanding what is motivating the words being said, so I'd have to assume that there is a genuine threat. Then the question becomes, as the wife of this man you don't like, who am I? If I am just a stay-at-home mom, you might be tempted to think, 'What a woman like that thinks doesn't matter', but what if there's some crazy connection between us that you aren't aware of? Maybe our kids go the same school and are both in the same school band, and I'm a band mom. If I figure out that your kid is the kid of that guy I met at that party who talked so offensively to me, then you are put into a position of having to trust me not to either inconvenience or even downright harm your kid because I didn't like how you chose to conduct yourself around me. Do you know me well enough to be confident trusting my sense of honor and decency that even though I thought *you* behaved like a complete jerk, I'm willing to give *your kid* a completely clean slate? Or what if I'm a board member for a company you really want to do some work for? You've now shown the depths that you'll sink to in order to make your point, and if you come looking to do business with my company, do you honestly think you're going to get my vote after having propositioned me so indecently? Sometimes these ideas can seem really fun, and they are certainly quite interesting to consider, but I also think that they can have some brutal unintended consequences. And I advise thinking long and hard about those potential unintended consequences before you let yourself "go there". I'll close with a quote that has made me pause and reflect on many occasions: "It is better to remain silent and be thought a fool than to open one's mouth and remove all doubt." The source of this quote is not known for certain, but it is attributed, variously, to Mark Twain, Abraham Lincoln, the Book of Proverbs in the Bible, Maurice Switzer, Arthur Burns, John Maynard Keynes, Confucius, and Anonymous. Regardless of who said it, it remains good advice in my books. Good luck to you (and may you be wise enough to not scare off good luck when it comes sniffing your way...) Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA nkst...@sandia.gov<mailto:nkst...@sandia.gov> ITSM 7.6.04 SP2 - Windows 2003 - SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ortega, Jesus A Sent: Monday, December 02, 2013 3:29 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: [EXTERNAL] Re: OT: ServiceNow ** "What do you want to reply to this?" Tell your management that the you were talking to the sales guy and he also told you he had a goose who would poop golden eggs. Should you go ahead and cut a Purchase Order for the Goose? It must be for real. This reminds me of a sales guy telling my boss, in front of me, that he was sorry but he was obliged to tell him that he was offering Remedy Administrator services. He turned to me and said, no hard feeling, it's part of his job and he had to do it. That same guy always has to make a pitch for converting us to Service Now as well. If I ever meet this sales guy and his wife at a party that I am going to make an indecent proposal to his wife, but then tell him that I was obliged to do so because it's my job as a man. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Tuesday, November 26, 2013 12:41 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: OT: ServiceNow ** I was working on a proposal for my company, migration from 7.6.04 to 8.x. We showed the whole « migration in multiple steps and data migration » process. Customer told us (I quote, well... quote translated from French): « SNOW presale & tech engineer told us that on their solution an upgrade was clicking on a button with less than one minute downtime on production »... What do you want to reply to this? :D Those guys are over agressive, I mean, we can make stuff sound better than real life during presale, but come on... There is a difference between « truth enhancement » and this :) And I surely don't wanna go this road, lying to get a deal... Imagine I get on the project later, total waste and utter failure. De : "Pierson, Shawn" <shawn.pier...@energytransfer.com<mailto:shawn.pier...@energytransfer.com>> Répondre à : <arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>> Date : mardi 26 novembre 2013 22:34 À : <arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>> Objet : Re: OT: ServiceNow ** My company has also recently taken a look at Service Now. I can also confirm hearing some deliberately false information being provided, but that's likely typical for any sales presentation. That being said, I do have a cautiously positive view of their product. The techie part of my personality would like to make the switch just to learn something completely new and exciting, but in terms of doing what's best for my organization I don't think it's fully matured enough yet to replace Remedy, plus not all companies are willing to have their private data out on "the cloud" yet. I've also come to the opinion that us Remedy folks are maybe more opposed to some of the people involved with ServiceNow and their marketing techniques than the anything else. Either way, I plan to keep my eye on them and if my management told me tomorrow that they signed me up for classes and that we'd be migrating to that product, I would treat it as an opportunity not treat it as the end of the world. Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist Sent: Tuesday, November 26, 2013 2:26 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: OT: ServiceNow ** That is I was looking at SNOW in terms of knowing what's good and what is bad. No product is the best at everything. I am certainly more open minded about the products than most folks I met at the SNOW conference were. To them [SNOW conference attendees, the ServiceNow employees and others] BMC Remedy is the enemy and it can do no right. There were many expressing blatantly false views, I kept my opinions mostly to myself. Well, I did have to correct former BMC employees who were saying Fred Luddy had something to do with creating Remedy. A view I heard enough times to consider it to be deliberate. Yes, the marketing is a direct steal from what Remedy Corp. said in the 1990s, and there is a tiny bit of truth to some of what they say. Mostly though, if the developer studio were sped up to the speed of the old Admin tool, It could easily be shown you can create robust custom apps faster and easier with Remedy than with ServiceNow. Real apps that is, with a real data model. They however, can show creating new fields and apps in minutes due to the simplicity of the system, the data model, what gets displayed and the simplistic development tool that does not show that all real development is done by working on java scripts. That being said, if you want quick and simple display of quick and simple data in a quick and simple data model, it arguably can. Then again, so can dozens of other light weight applications. RemedyForce would certainly seem the better direction for those that want a truly cloud built light weight system. Note: These opinions are mine. No one elses, not my employer, and possibly not mine next week if I get evidence that I am mistaken about any of the above. Daniel p.s. and they of course have nothing like the ARSlist :) From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: November 22, 2013 10:33 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: OT: ServiceNow ** LJ, There are a few folks that are looking at SNOW. In some cases, one needs to look at the competition to be able to say what's good and what's bad and not have it be an opinion. Dan Bloom is one. Dave From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, November 22, 2013 10:27 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: OT: ServiceNow ** I think what Shawn was saying was your request may have been something like walking into a Chevy dealership and asking the sales people where the closest Ford dealership is..... Honestly though...not many people on this list are likely to have a bunch of information on SNOW...you may want to try searching the internet via Google to try to find something....they probably have a forum or something similar that you can find. On Fri, Nov 22, 2013 at 8:21 AM, stephen leith <steve.le...@live.co.uk<mailto:steve.le...@live.co.uk>> wrote: Errr thanks? Sent from my iPhone On 22 Nov 2013, at 15:11, "Pierson, Shawn" <shawn.pier...@energytransfer.com<mailto:shawn.pier...@energytransfer.com>> wrote: > Hello, > > Have you checked this out? http://www.youtube.com/watch?v=sTSA_sWGM44 > > Thanks, > > Shawn Pierson > Remedy Developer | Energy Transfer > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of stephen > Leith > Sent: Friday, November 22, 2013 9:06 AM > To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> > Subject: ServiceNow > > Hi everyone. > > Does anybody know of a ServiceNow equivalent of the ARS list? > > Stephen Leith > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been > for 20 years" > > Private and confidential as detailed here: > http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access > the link, please e-mail sender. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org<http://www.arslist.org> > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ Private and confidential as detailed here<http://www.energytransfer.com/mail_disclaimer.aspx>. 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