To Jesus and Natalie, end your comments on this thread. Spare us your personal details.
Susan On Tue, Dec 3, 2013 at 10:48 AM, Ortega, Jesus A < [email protected]> wrote: > ** > > Natalie, > > Its sounds like you’ve been through this before on several occasions. Are > you married to an unscrupulous and immoral salesman? > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Stroud, Natalie K > *Sent:* Monday, December 02, 2013 5:58 PM > *To:* [email protected] > *Subject:* Re: [EXTERNAL] Re: OT: ServiceNow > > > > ** > > Jesus: > > > > I think you would do well to do some more thinking on this idea before you > do that. Do you know anything at all about this guy’s wife? After all, > the fact that the husband may be a bit of a jerk doesn’t necessarily mean > that she is as well. I know some very sweet-tempered women who let their > hearts lead when they picked their mate, and it wasn’t a terribly good > choice, and they are just trying to do the best they can with the choice > they made. On the other hand, the wife might be a real nightmare with a > terrible temper from having to live with her pushy and obnoxious bozo of a > husband and she might slap you across the face as hard as she can or throw > her drink in your face for your cheekiness! ;) > > > > I know I am at a stage where I have been forced to endure entirely too > much distasteful behavior from men and I’m a lot less tolerant than I used > to be of what I consider to be “men behaving badly”, although I recognize > that sometimes you have to leave males to work things out in their own > way. If it were my first time meeting you and you did this to me, I most > likely wouldn’t say anything, but I would be feeling really uncomfortable, > and assuming that I didn’t know my husband to be prone to murdering those > he didn’t like, I would probably get up and go into the other room. You > would have made a very poor first impression on me, and while it would not > be impossible to turn things around, you would have to work a lot harder > than most new acquaintances to overcome that initial bad impression, even > if you found a way to slip me an explanation for your behavior. While I > can understand wanting to make a point, particularly to someone who has > made themselves obnoxious, I definitely would NOT appreciate being used for > such a purpose and in such a threatening way by a stranger. The only sort > of person I *might* put up with something like that from would be someone > who was a life-long friend of my husband – someone who might not agree with > everything he said or did and wasn’t above the occasional object lesson to > make a point, but who at least had a demonstrated track record for caring > about the guy, warts and all. Also, this guy would be familiar enough to > me from his long acquaintance with my husband that I would hopefully > recognize that “Oh, he’s just in ‘object lesson mode’” and I would know not > to take such potentially explosive words too seriously. With a stranger, > I’d have no context for understanding what is motivating the words being > said, so I’d have to assume that there is a genuine threat. Then the > question becomes, as the wife of this man you don’t like, who am I? If I > am just a stay-at-home mom, you might be tempted to think, ‘What a woman > like that thinks doesn’t matter’, but what if there’s some crazy connection > between us that you aren’t aware of? Maybe our kids go the same school and > are both in the same school band, and I’m a band mom. If I figure out that > your kid is the kid of that guy I met at that party who talked so > offensively to me, then you are put into a position of having to trust me > not to either inconvenience or even downright harm your kid because I > didn’t like how you chose to conduct yourself around me. Do you know me > well enough to be confident trusting my sense of honor and decency that > even though I thought **you** behaved like a complete jerk, I’m willing > to give **your kid** a completely clean slate? Or what if I’m a board > member for a company you really want to do some work for? You’ve now shown > the depths that you’ll sink to in order to make your point, and if you come > looking to do business with my company, do you honestly think you’re going > to get my vote after having propositioned me so indecently? > > > > Sometimes these ideas can seem really fun, and they are certainly quite > interesting to consider, but I also think that they can have some brutal > unintended consequences. And I advise thinking long and hard about those > potential unintended consequences before you let yourself “go there”. > > > > I’ll close with a quote that has made me pause and reflect on many > occasions: “It is better to remain silent and be thought a fool than to > open one’s mouth and remove all doubt.” The source of this quote is not > known for certain, but it is attributed, variously, to Mark Twain, Abraham > Lincoln, the Book of Proverbs in the Bible, Maurice Switzer, Arthur Burns, > John Maynard Keynes, Confucius, and Anonymous. Regardless of who said it, > it remains good advice in my books. > > > > Good luck to you (and may you be wise enough to not scare off good luck > when it comes sniffing your way…) > > > > > > *Natalie Stroud* > > SAIC @ Sandia National Laboratories > > ARS-ITSM Reporting Specialist > > Albuquerque, NM USA > > [email protected] > > ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008 > > > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *Ortega, > Jesus A > *Sent:* Monday, December 02, 2013 3:29 PM > *To:* [email protected] > *Subject:* [EXTERNAL] Re: OT: ServiceNow > > > > ** > > “What do you want to reply to this?” > > Tell your management that the you were talking to the sales guy and he > also told you he had a goose who would poop golden eggs. Should you go > ahead and cut a Purchase Order for the Goose? It must be for real. > > > > This reminds me of a sales guy telling my boss, in front of me, that he > was sorry but he was obliged to tell him that he was offering Remedy > Administrator services. He turned to me and said, no hard feeling, it’s > part of his job and he had to do it. That same guy always has to make a > pitch for converting us to Service Now as well. If I ever meet this sales > guy and his wife at a party that I am going to make an indecent proposal to > his wife, but then tell him that I was obliged to do so because it’s my job > as a man. > > > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *laurent > matheo > *Sent:* Tuesday, November 26, 2013 12:41 PM > *To:* [email protected] > *Subject:* Re: OT: ServiceNow > > > > ** > > I was working on a proposal for my company, migration from 7.6.04 to 8.x. > > We showed the whole « migration in multiple steps and data migration » > process. > > Customer told us (I quote, well… quote translated from French): > > « SNOW presale & tech engineer told us that on their solution an upgrade > was clicking on a button with less than one minute downtime on production »… > > > > What do you want to reply to this? :D > > Those guys are over agressive, I mean, we can make stuff sound better than > real life during presale, but come on… There is a difference between « > truth enhancement » and this :) > > And I surely don’t wanna go this road, lying to get a deal… Imagine I get > on the project later, total waste and utter failure. > > > > > > > > *De : *"Pierson, Shawn" <[email protected]> > *Répondre à : *<[email protected]> > *Date : *mardi 26 novembre 2013 22:34 > *À : *<[email protected]> > *Objet : *Re: OT: ServiceNow > > > > ** > > My company has also recently taken a look at Service Now. I can also > confirm hearing some deliberately false information being provided, but > that’s likely typical for any sales presentation. That being said, I do > have a cautiously positive view of their product. The techie part of my > personality would like to make the switch just to learn something > completely new and exciting, but in terms of doing what’s best for my > organization I don’t think it’s fully matured enough yet to replace Remedy, > plus not all companies are willing to have their private data out on “the > cloud” yet. I’ve also come to the opinion that us Remedy folks are maybe > more opposed to some of the people involved with ServiceNow and their > marketing techniques than the anything else. Either way, I plan to keep my > eye on them and if my management told me tomorrow that they signed me up > for classes and that we’d be migrating to that product, I would treat it as > an opportunity not treat it as the end of the world. > > > > Thanks, > > > > *Shawn Pierson * > > Remedy Developer | Energy Transfer > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *arslist > *Sent:* Tuesday, November 26, 2013 2:26 PM > *To:* [email protected] > *Subject:* Re: OT: ServiceNow > > > > ** > > That is I was looking at SNOW in terms of knowing what’s good and what is > bad. No product is the best at everything. > > I am certainly more open minded about the products than most folks I met > at the SNOW conference were. > > > > To them [SNOW conference attendees, the ServiceNow employees and others] > BMC Remedy is the enemy and it can do no right. There were many expressing > blatantly false views, I kept my opinions mostly to myself. > > > > Well, I did have to correct former BMC employees who were saying Fred > Luddy had something to do with creating Remedy. A view I heard enough times > to consider it to be deliberate. > > > > Yes, the marketing is a direct steal from what Remedy Corp. said in the > 1990s, and there is a tiny bit of truth to some of what they say. Mostly > though, if the developer studio were sped up to the speed of the old Admin > tool, It could easily be shown you can create robust custom apps faster and > easier with Remedy than with ServiceNow. Real apps that is, with a real > data model. They however, can show creating new fields and apps in minutes > due to the simplicity of the system, the data model, what gets displayed > and the simplistic development tool that does not show that all real > development is done by working on java scripts. > > > > That being said, if you want quick and simple display of quick and simple > data in a quick and simple data model, it arguably can. Then again, so can > dozens of other light weight applications. RemedyForce would certainly seem > the better direction for those that want a truly cloud built light weight > system. > > > > Note: These opinions are mine. No one elses, not my employer, and possibly > not mine next week if I get evidence that I am mistaken about any of the > above. > > > > Daniel > > p.s. and they of course have nothing like the ARSlist J > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *Shellman, > David > *Sent:* November 22, 2013 10:33 AM > *To:* [email protected] > *Subject:* Re: OT: ServiceNow > > > > ** > > LJ, > > > > There are a few folks that are looking at SNOW. In some cases, one needs > to look at the competition to be able to say what’s good and what’s bad and > not have it be an opinion. Dan Bloom is one. > > > > Dave > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] *On Behalf Of *LJ > LongWing > *Sent:* Friday, November 22, 2013 10:27 AM > *To:* [email protected] > *Subject:* Re: OT: ServiceNow > > > > ** > > I think what Shawn was saying was your request may have been something > like walking into a Chevy dealership and asking the sales people where the > closest Ford dealership is..... > > > > Honestly though...not many people on this list are likely to have a bunch > of information on SNOW...you may want to try searching the internet via > Google to try to find something....they probably have a forum or something > similar that you can find. > > > > On Fri, Nov 22, 2013 at 8:21 AM, stephen leith <[email protected]> > wrote: > > Errr thanks? > > Sent from my iPhone > > > On 22 Nov 2013, at 15:11, "Pierson, Shawn" < > [email protected]> wrote: > > > Hello, > > > > Have you checked this out? http://www.youtube.com/watch?v=sTSA_sWGM44 > > > > Thanks, > > > > Shawn Pierson > > Remedy Developer | Energy Transfer > > > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of stephen Leith > > Sent: Friday, November 22, 2013 9:06 AM > > To: [email protected] > > Subject: ServiceNow > > > > Hi everyone. > > > > Does anybody know of a ServiceNow equivalent of the ARS list? > > > > Stephen Leith > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > > > Private and confidential as detailed here: > http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot > access the link, please e-mail sender. > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > Private and confidential as detailed > here<http://www.energytransfer.com/mail_disclaimer.aspx>. > If you cannot access hyperlink, please e-mail sender. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > Information contained in this email is subject to the disclaimer found by > clicking on the following link: > http://www.lyondellbasell.com/Footer/Disclaimer/ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > Information contained in this email is subject to the disclaimer found by > clicking on the following link: > http://www.lyondellbasell.com/Footer/Disclaimer/ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

