We are upgrading the existing servers. The staging server sounds like more work that it is worth in our situation this time around. Since this environment is not fully in production with all processes (we still have IM, PM, AM, KM left to implement here) we will be able to take a 2 day down time (I actually have the process down to about 24 hours worth of work now but we need some buffer). I don't expect we'll have the luxury in future upgrades.
Jason On Sun, Jan 12, 2014 at 5:07 PM, Simon Ellis <[email protected]>wrote: > ** > > Be interested to know what methodology you guys are using to perform your > upgrades. Are you using a staging server or upgrading in situe… > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *patchsk > *Sent:* Saturday, 11 January 2014 7:22 p.m. > *To:* [email protected] > > *Subject:* Re: Upgrade from 7.6.4 to 8.1 > > > > ** > > Same here. We actually finished our QA and about to start UAT on our > upgrade from version 8.0 to 8.1p002. > > Found a few timezone related issues which we are working with BMC to > resolve. > > Our users are global with some areas of the application using site local > times. > > For us timezone is very important, other than that we did not see any > stability issues so far. > > Our current production version 8.0 was also very stable. It has been in > production for more than an year. > > We are on linux6.x and Oracle11. So far seems to be stable. > > On Friday, January 10, 2014 2:26:09 PM UTC-8, Jason Miller wrote: > > ** > > That is interesting. My understanding and from what I have seen 8.1 has > been very solid. We are upgrading from 8.0 to 8.1 next month so we'll find > out (although still only using SRM, WO and CM at this time). > > > > Jason > > > > On Fri, Jan 10, 2014 at 7:54 AM, Jim Coryat (jcoryat) <[email protected]> > wrote: > > ** > > Kathy, > > Was there a reason you are electing to go to version 8.1? We have found > that 8.1 was not a very good release of Remedy for BMC. We have > encountered various defects that have caused stability issues with the > arserver.exe process. We also encountered issues with the mid-tier and the > use of a reverse proxy as well as iE 10 incompatibility. In contrast, 8.0 > was much more stable in our experience. If you still intend on 8.1, be > sure you get the latest patch applied and read everything there is to know > about that release. > > > > Jim Coryat > > x34655 > > > > *From:* Gadgil, Abhijeet [mailto:[email protected]] > *Sent:* Thursday, January 09, 2014 7:55 AM > *Subject:* Re: Upgrade from 7.6.4 to 8.1 > > > > ** > > Pl go through webinar below as a start: > > > https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/07/upgrading-to-bmc-remedy-81-things-that-you-really-need-to-know > > > > Abhijeet > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. > > > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:[email protected]] *On Behalf Of *Kathy Morris > *Sent:* 08 January 2014 22:22 > *To:* [email protected] > *Subject:* Upgrade from 7.6.4 to 8.1 > > > > ** > > Hi, > > > > We are planning the upgrade from 7.6.4 to 8.1. Wondering what others have > experienced with a 7.6.4 to 8x upgrade. Our company feels this upgrade is > going to be “very difficult.” We have never archived any data. There were > over 100 hotfixes applied to 7.6.4. Besides the release notes, is there > any documentation to help with this painful process J Are there any > gotchas? Recommendations? > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
