Hi, We have published "Cook-book for ITSM Suite 81 Upgrade" document on BMC Remedy Community group.
Please click here to check the BMC Community blog post : https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/07/upgrading-to-bmc-remedy-81-things-that-you-really-need-to-know This document contain guidelines which one can use while upgrading to ITSM Suite 8.1. You can also post your issues on this forum . 2] For features not Supported With ITSM 7604 SP2 and SRM 8.1 please refer below URL : https://docs.bmc.com/docs/display/public/srm81/Installing+and+upgrading+on+a+mixed-version+stack#Installingandupgradingonamixed-versionstack-Version8.1.00featuresnotsupportedinamixedversionstack VIVEK PATIL IMPORTANT NOTE: a] This document compliments and DOES NOT replace the existing product documentation. Please follow the blog post to receive more updates. b] The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
